BR
Britney Ruppel
Jul 9, 2026
We had another wonderful experience at Outback! The food was absolutely amazing, but the people are what keep us coming back.
Sydney was an incredible waitress—she was so friendly, attentive, and made sure our entire meal was perfect. Her service truly stood out and made our night even better.
A special thank you to Miss Cheryl as well. Over time, I’ve had the pleasure of getting to know her, and she is always such a joy to talk to. She goes above and beyond to make guests feel welcome and creates such a great atmosphere every time we visit.
Thank you, Sydney and Cheryl, for making every visit such a great experience. Amazing food, amazing service, and amazing people!
BC
Benjamin Carl
Jul 9, 2026
Sydney was absolutely fantastic! She was friendly, attentive, and made sure we had everything we needed without ever making us feel rushed. She had a great attitude, checked on us at just the right times, and made the whole dining experience even better. The food was great, but Sydney’s outstanding service is what really stood out. If you eat at Outback, I highly recommend asking for Sydney. We’ll definitely be back!
AW
Ashley Wireman
Jul 2, 2026
I have just been diagnosed with some food allergies and my son wanted Outback for dinner. Of course I was nervous going out to eat. Our server brought out Cheryl and she was amazing! Made sure there was no cross contamination and my food was free from allergies. Best burger I’ve had! She didn’t make me feel like I was problem with my allergies and even provided an allergy menu so I had an idea what I could have! Cheryl and our server even made sure my mom’s food allergy was taken care of as well. Thank you so much!!!
JT
Jen Teachout
Jun 27, 2026
We ate at Outback Steakhouse in Jackson Mi, and it was fantastic! They were running a promotion for their blooming onion and a beer for $10, so we thought we’d take a much needed date night!
As usual the blooming onion was delicious! I got the blooming fried chicken and that was perfect, my husband got the salmon and it was amazing!!
Our waitress, Melissa was perfect! Super accommodating and so on top of everything!
I highly recommend coming here and enjoying a laid back experience with some delicious drinks and dinner!
KL
Keith Lemley
Jun 24, 2026
Ordered about $75 worth of items through their online portal, They hire a third-party service for delivery and a gentleman named yamir
Supposedly picked it up to deliver it.
Over an hour later, we didn’t receive it contacted management spoke with staff. They put me in contact with management management. Saw the order confirmed it confirm that this gentleman supposedly picked this order up.
Never receive the order the young lady got back on the phone and told me that they could offer a discounted price for the same order that we had already paid for and that I’d have to pay again for the same order?????
Makes absolutely no sense…… I didn’t hire the third-party service outback did….
I informed her that I’m not paying twice for the same payday
You guys can either issue a refund or just remake the food and I’ll come pick it up
When I arrive, I actually showed my drivers license to show them that I was who I was to obtain the order and they told me that two more drivers showed up to pick up the food for delivery.
This happens more often as they stated it does a simple solution listed below would so solve this problem…….
I told management when I arrived that with any third-party service that comes in to pick up orders for delivery, there “to-go employee” should scan the drivers license so that when things like this happen where somebody takes your order and then cancels it and keeps the order for themselves they have the credentials to File a police report they informed me that this happens far too often this is a simple solution….
Upon waiting in additional 20 minutes, they brought the food out and they did not have it completed that we were missing the sprites. The young lady went and got the sprites and was very apologetic and I understand there are disgusting people out there in the world that have no morals and do something like this
Now, as far as the food goes
I put notes on file to please don’t burn the mushrooms and they are fried burnt and full of grease…. Unappetizing…..tastes like old fry oil
The blooming onion burger was good, but the onion petals had to be taken off again tasted like burnt oil…
I highly doubt that I will come back to this location and it’s a shame because we’ve been going to outback for years
Just beyond disappointing……