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Outback Steakhouse

4.0
(2,550 reviews)

Business Details

1501 Boardman, Jackson, MI
49202, United States
(517) 784-7700
https://locations.outback.com/michigan/jackson/1501-boardman

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jackson off Boardman Road and North Wisner Street, in the Lowe's parking lot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1501 Boardman, Jackson, MI
49202, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 166 items

Explore offerings from Outback Steakhouse on 1501 Boardman in Jackson, with popular aussie-approved & protein forward, lunch, appetizers, and signature steaks available at this location.

Menu

166 items

Reviews

4.0
2,550 reviews
5 stars
1,343
4 stars
514
3 stars
267
2 stars
164
1 star
262
  • DO
    Donna Tay orne
    6 days ago
    1.0
    DISCRIMINATION AND RACIST TREATMENT BY MANAGEMENT I am writing this to expose an deeply disturbing and discriminatory incident at the Jackson, Michigan Outback Steakhouse location involving the manager, Emily.After placing an order for steak, lobster, and wings, I discovered food was missing. When I contacted support and the location, Emily questioned me aggressively with the clear intent of shifting blame. She claimed she "knew for a fact" the order was correct, which was impossible because she did not even work the day the order was placed. Despite me providing the correct order number, she remained completely biased and flatly refused to fix or remake my order.Suspecting there was more to her refusal, my coworker (a white female) went to the location the following day to see how she would be treated. Emily immediately told her that she would remake the order for her. When I walked in shortly after and confronted Emily, asking why I was denied the exact same resolution when I called, she refused to answer and walked away.As she walked away, both my coworker and I clearly overheard Emily tell a waiter, "Well, if she didn't call sounding ghetto, I would have done the same."This goes far beyond standard bad customer service. This is overt racism, profiling, and corporate discrimination. To be humiliated and denied service based on biased assumptions about how I speak is unacceptable. We have documented this incident and will be taking formal legal and corporate action. This location allows racist behavior at the managerial level, and consumers need to be aware.
  • DE
    Donna Eddy
    Sep 6, 2026
    2.0
    I will never order curbside pick up again because it seems like they just don't care about your order unless you are inside eating. We didn't get any of our toppings for our baked potatoes. They're was some brown lettuce in one of the salads. The salad also had stuff on it that wasn't supposed to be. The burger and steaks were underdone and still bloody. Also, I had to wait about 15 minutes after the time it was supposed to be done to get the order and they weren't busy at all. Very disappointing.
  • SS
    Savanna Snyder
    Sep 5, 2026
    5.0
    The whole outback staff was friendly and attentive, Our server was kind and informative and helped us get the best deal for our meal!! Everything arrived in great timing with a perfect cook, temperature and sides!
  • MY
    Mia Yakubesan
    Sep 5, 2026
    5.0
    Staff was extremely helpful and welcoming! Lucy was our waitress and did an amazing job telling us about items on the menu and gave us great recommendations! Would come again!
  • GT
    Greg Troutman
    Aug 26, 2026
    4.0
    This was my first visit in 20+ years to an Outback. Lia, my server was welcoming and attentive and made my visit a better experience. The food was tasty. I enjoyed a nice blue cheese wedge and a large enough salmon filet that I couldn’t finish. If you’re in Jackson, give it a try!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

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Certified September 06, 2026Yext Knowledge Graph
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