Jimmy John's

Reviews

• JH

  John Heres

  1 day ago
  1.0
  I’m extremely disappointed with this Jimmy John’s location. This used to be my favorite sub shop, but after weeks of terrible service, I’m done coming back. Twice now I’ve walked into an almost empty store and been met with nothing but vacant stares from the employees. No greeting, no “we’ll be right with you,” nothing. I stood there for 2–3 minutes waiting just to even be acknowledged while the staff acted like I wasn’t there. And even when I do finally get to order, they still manage to get it wrong almost half the time. Between the poor customer service, lack of professionalism, and constant order mistakes, this place has completely gone downhill. It’s honestly frustrating because Jimmy John’s used to be one of my favorite places to eat, but the experience at this location has become consistently awful. I gave it multiple chances, and nothing changed. I won’t be coming back.
• KE

  Kenneth Elliott

  Apr 10, 2026
  3.0
  This Holland 16 the st location is not the best. I pay for extra avocado every time, but this place never adds it. Not the most friendly staff, food was ok bit not up to the normal Jimmy John standards.
• IL

  I Lawson

  Feb 1, 2026
  4.0
  Hot roast beef was delicious as always, but the staff seemed to be on edge. I’ll be praying for the staff. Never been to this location before….the aura in all the other jimmy John’s I’ve been to is way higher…like people are happy to be at work. I actually worked at jimmy John’s when I was a kid so I know well, we always managed to have joy and make it a great experience. Probably won’t be back to this location for that reason, other than the young man that took my order he was pretty chill. But everybody else seemed angry I was there. Huh weird idk. Maybe look at hiring some higher vibrational people.
• CH

  Cecilia Huerta-Lauf

  Jan 1, 2026
  5.0
  Clean, very friendly staff, and good food!
• CL

  Cam L.

  Dec 15, 2025
  1.0
  The quality of Jimmy John’s sandwiches (especially the bread) has gone quickly downhill— and at a dramatically increased price. I was also told that they could not toast my sandwich and that the reason for which was “above their pay grade.” This will be my last purchase from the franchise.