Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Complete joke, been sitting here for 15 min waiting to order and no one is talking. They see us and turn there heads away fast. Pathetic do NOT waste your time coming here
EE
em
May 5, 2026
1.0
The man working the intercom was so very rude! We asked if they had diet dr pepper and he said no, which is fine and then we asked if there was 0 sugar just to see and he said “I don’t know how many times I have to say no”, Idk what about that made him so mad but don’t work in service if you can’t handle 2 questions without being rude.
ST
Shon Thomas
Apr 19, 2026
1.0
Every table is filthy,customer Service was garbage. We stood there for 10 minutes. Nobody said anything to us. They were all arguing about what hours who was working and who didn’t wanna work! I’m disgusted and I’ll never come back here or probably another McDonald’s because I’m sick of everybody not wanting to work
EW
Erin Wiseman-Parkin
Apr 18, 2026
1.0
We only come here a few times a year out of desperation-- our order has NEVER been correct.
Last month, we got 2 orders of hotcakes/big breakfast... As per usual at this location, there were NO syrups and NO silverware in the drive thru order-- accidents happen to all of us though! We're all human. My husband drove it 8 minutes to our kids as a super fast meal between games... So, husband had to drive 8 minutes back to this horrible place and then 8 minutes back to our sons..... IT GETS WORSE... When he got back to this store the incredibly unprofessional manager was a joke and she REFUSED to give him 2 syrups as "you only get one per order." SHE MADE HIM PULL UP OUR ORDER IN THE APP TO PROVE WE ORDERED TWO STINKING BREAKFASTS (that were already Ice cold, by the way..... That was the morning manager and she was terrible....
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Yesterday we ordered ONE kids meal through drive thru. Ketchup only burger. The drive thru was very slow. My son and I had time to get out of our vehicle (that was 4th in line) in the drive thru line, go inside, and use the bathroom and our order had just been delivered thru the drive thru and my husband was just pulling out with our order.... Another family with a small child did the exact same thing!
We got to our destination, 5 minutes away. The burger had heavy ketchup and mustard. We drove back again. We walk in. The night manager looked at us with is holding the wrapped burger. She was so incredibly rude the entire interaction, the tone, how put-out/annoyed she was. She was also annoyed that we asked for it plain this time (so it couldn't be messed up).
There are much worse problems on this planet right now than a burger made wrong. Many of us have worked food service and WE GET IT, we ALL have rough days and we are allll human, but this is a job and the attitude and accuracy does reflect on EVERY employee and the ENTIRE BRAND.
It's a cheap kids meal burger that we ordered the right way. The managers and some of the staff need to be reminded that this is a business. Some employees are doing a great job.
UPDATE: I did fill out the form that was posted below. I would really only be satisfied with a gift card that we could use at another location. It is clear, based on all of the incredibly similar reviews, that this is not an establishment to revisit.
GN
Gavin Novak
Apr 16, 2026
1.0
Absolutely rude customer service. This rude employee screamed at me and my friends through the intercom for “being too loud” while ordering. The worker needs an attitude adjustment. Maybe with some proper training we can get this rating back up to a 5 stars but that’s pushing it. I had a prior experience where this location with the same man. Didn’t give me a my drink cup and shut the window on me. Didn’t think to complain the first time but golly gee this is so unacceptable. Yes the Dr. Pepper was delish was besides nope. I think i’m going to have to go to a different mcdonald’s from now on after this experience
What are the regular opening hours of McDonald's Grandville location?
McDonald's in Grandville is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
What are the delivery hours for McDonald's in Grandville?
Delivery is available daily from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
When is the drive-thru open at the McDonald's Grandville location?
The drive-thru operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery and pickup services does McDonald's Grandville offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's Grandville located?
It is located at 2980 44th Street, Grandville, MI 49418, USA.
Which payment methods are accepted at McDonald's Grandville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for easy ordering?
Yes, you can order via the McDonald's App available on both the App Store and Google Play Store.
Can you tell me about nearby stores or attractions customers might visit around McDonald's Grandville?
Nearby you can find Cabela's Grandville (outdoor gear and retail), AT&T store, and Nothing Bundt Cakes bakery, providing options for shopping, phone accessories, and desserts before or after your meal.
Are there automotive services near McDonald's Grandville?
Yes, nearby services include Valvoline Instant Oil Change and Rivertown Car Wash, which are convenient for vehicle maintenance while dining.
What dining options are available near McDonald's Grandville besides McDonald's itself?
Nearby dining options include Potbelly Sandwich Shop and Chipotle Mexican Grill, offering variety for customers looking for different meals.
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