The Klaus family own and operate two Crust 54 locations, one in Downtown Holland and the other in Downtown Grandville. Authentic Chicago-style deep dish pizza and a stone-fired thin crust pizza in our family-friendly atmosphere! We serve Authentic Chicago Style Deep and a Stone-Fired Thin Crust in a family friendly atmosphere. We also offer Vegan and Gluten Free options so that no one is left out. Every pizza consists of fresh made dough and sauce, the finest cheese, and the freshest toppings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.