JM
Joseph Megill
5 days ago
Alynn was our server, and she was extremely professional. She exemplifies the aspects of a server. She could not have done better. Her assistant, Lili, brought our food with such grace and presence thst she deserves to be out front. The food. It's all about the food. The calamari and stuffed mushroom appetizers were 10s. I recommend them both. The soup of the day was sausage and lentil. Spectacular flavor, over the top, an 11. We both ordered lazagna and it was a miss. It lacked wow. Simple ground beef, sauce and noodles. We did not finish. I would say it lacked italian sausade and ricotta cheese, and spice! Bring on the flavor.
LK
Lily Konyndyk
6 days ago
Our first time here & it was fabulous! Our waitress Patty was amazing, on top of it, and very helpful while giving you the space you want on a date night. 😊 We both had steak & it was cooked perfectly. The garlic mashed potatoes were also yummy.
Patty did a great job serving us on our anniversary! She made a special night even better by giving a super attentive service and great recommendations. Food was delicious. Thanks for the 5 free bread baskets & your great sense of humor 😆
Me and my friends are college students and we wanted to find a nice place to eat after a day of thrifting. I am to native Grand Rapids and had never been to carrabba’s. So we decided to go here. Going in, we were sat swiftly and our waiter, Jojo, greeted us warmly. Jojo was funny and polite to our group and was extremely helpful with our orders. Food was brought out as fast as one would hope in a nice restaurant, such as this one. The food, oh my goodness, was a-mazing. Jojo let us know about there $10 special. How it worked was you could buy any entree that was the same value or lesser for $10. I’m a sucker for a good deal and couldn’t pass that up. In the end, carrabbas, was an amazing experience and I will definitely be back again!!!
The last time I ate at Carrabba’s with my wife was 4 years ago and the food was great, so a few nights I decided to revisit it to see if the food was still up-to-par. I again went with my wife and she ordered the Fettuccine Carrabba without peas (due to an allergy). When the food arrived at the table the peas weren’t removed. No big deal, I’ve worked in food service for over a decade, so I know that slip-ups like this happen. However, my server was somewhat inattentive and it took a solid 20 minutes to wave her down again. When I was able to wave her down, my wife placed another order of the Fettuccine Carrabba. By the time it came out my wife and I had waited another 45 minutes and my food, which I left untouched, was now cold (I like to eat with my wife while we talk).
Because of this, I wanted to talk to a manager to explain the inconvenience. Again, I like to consider myself a pretty understanding individual because I’ve had my fair share of experience in the food industry, but this was particularly frustrating. So, I was able to wave down the older and heavier set manager who I believe was named Susan(?), regardless, the conversation I had with her is what brought me to write this review. She was incredibly haughty and arrogant and made it seem as if our experience was her inconvenience, and was not at all receptive to anything I brought up. I know that customers are prone to exaggerating in reviews, but as someone who has never written a review, this manager was completely unprofessional, and need I say again, arrogant. I hope this is taken into consideration and I will also be escalating this complaint to the corporate level. Again, bad experience aside, the food was good, and our server was doing the best she could given the circumstances. Some amount of inattentiveness is understandable on a busy night, being belligerent and rude to a guest is inexcusable.