Discover a fusion of Vietnamese and Japanese flavors at Vel Sushi and Pho, located in the vibrant Studio Park of Grand Rapids. Our menu celebrates the best of both cuisines, from expertly crafted sushi rolls—fresh, fried, or "make your own"—to rich, comforting bowls of authentic pho. Complement your meal with a refreshing boba tea and enjoy a relaxed dining experience that promises to be both delicious and memorable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.