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McDonald's

3.0
(3,066 reviews)

Business Details

5105 28th St SE, Grand Rapids, MI
49512, United States
(616) 942-9292
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5105 28th St SE, Grand Rapids, MI
49512, United States

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 4:00 AM
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5105 28th St SE in Grand Rapids, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
3,066 reviews
5 stars
814
4 stars
530
3 stars
524
2 stars
299
1 star
899
  • RH
    Rustem Hoxha
    Sep 4, 2026
    2.0
    Most of the workers in that work here do not care about their job. I got curbside pickup and waited for 30 minutes out in the parking lot. Then got a notification that my food was given to me even though it wasent. Went inside and the man in the back was just ignoring everybody including me in the store. Ended waiting for another 20 minutes until a lady came inside for her shift. Told her what happened and got me my food within 2 minutes.
  • AA
    Abdul aziz Aboras
    Sep 4, 2026
    1.0
    Very disappointing experience at this location. I drive a commercial truck that is too tall to fit through the drive-thru, so I politely asked the employee at the window if she could take my order. I understand if store policy does not allow that, but there was absolutely no reason for the rude and disrespectful way she treated me. Other McDonald’s locations have always handled this situation professionally. Customer service here was unacceptable.
  • SS
    Sara
    Sep 1, 2026
    1.0
    This just isn’t a good McDonalds location. The food always seems to be ‘old’ and stale. The staff are really young, don’t talk, on their phones, etc. There always seems to be a lot of people in the back of house (some dressed in uniform and some not??)
  • MF
    Mathew Forbes
    Aug 31, 2026
    4.0
    Younger staff you can tell no one is ok with working there. Some window staff communicated well and some didn't. My personal odd and questionable moment today window staff handed out drinks and stopped with a frappe looked at the side of the cup like something was in it and walked around the corner and a coworker was asking if he didn't like something and didn't get it back till much later while waiting parked by the railing. Food was good and correct. (Wondering if that one would make a good team lead if something was wrong)
  • SB
    Sonny Brazy
    Aug 29, 2026
    1.0
    Don’t go here pick a different place food takes 10 times longer to get I ordered a cheeseburger and an ice water and after 15 minutes I walked out. Drive through empty two other customers in the place.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5105 28th Street SE in Grand Rapids?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 6:00 AM to midnight Monday through Wednesday, 24 hours Thursday through Saturday, and from 4:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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