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McDonald's

3.1
(2,325 reviews)

Business Details

531 68th St SW, Grand Rapids, MI
49548, United States
(616) 455-3050
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
531 68th St SW, Grand Rapids, MI
49548, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 531 68th St SW in Grand Rapids, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,325 reviews
5 stars
619
4 stars
436
3 stars
378
2 stars
229
1 star
663
  • AN
    Alpha Nurse
    1 day ago
    1.0
    68th Street McDonald’s location is the worst in Grand Rapids area. The workers have poor attitudes and very unsatisfactory customer service. The food you order in the drive thru is never correct. I’ve been to this location 3 times and every time I have to get out the car, to go inside, and correct it. When I’ve done that, the workers seem to have attitude. The last time, the worker got an attitude and tried to engage. Sir, I’m a Nurse Practitioner! I’m not going to stoop to the level of a fast food worker, with a poor attitude, and no customer service skills. I have a lot more to lose than you! I won’t be coming back to this location. Burger King and Wendy’s are right next door!
  • AH
    Amber Herbst
    Sep 3, 2026
    1.0
    I stopped at this McDonald's to purchase some french fries for my daughter and myself. I ordered at the drive through and someone on the intercom had me wait about 4 minutes before even taking my order saying " ill be with you in a minute" there was No one but me in line at the time. Not even to pick up. I asked if anyone was there ? The girl then proceeded to ask what i wanted to order. She gave me a total and when I pulled up the the window to pay. She did not greet me. INSTEAD she proceeded to take another order and instead of letting me pay she was taking the order and scrolling through her facebook feed right on her phone there at the register. I waited about 5 minutes. It began to down pour rain and I honked my horn to get her attention and ask if I could pay... She IGNORED ME AFTER LOOKING AT ME AND BEGAN TO SCROLL HER FACEBOOK FEED... Still ignoring me. So i took a picture of her... She still did not open the window. So i proceeded to the next window. And the worker did have our fries ready to hand to us. BUT as a good Samaritan, I informed him i did not pay yet and he had to take my phone for tap to pay. Which he then took my phone, walked through the kitchen and came back with my receipt... Then we got the fries.... Cold may I add . My daughter wouldnt even eat them. So, i rate a HUGE 0 ON MY EXPERIENCE OUT OF 10. Absolutely horrible service. No apologies, NOTHING...
  • JA
    Jesse Alejos
    Aug 20, 2026
    1.0
    Manager on duty tonight waiting 25 min in line and tell I wasn't in line for that long was rude sorry that I cussed them waited another 6 min on food after paying at the first window crazy shut this place down or hire some new staff or manager . TERRIBLE SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Plus didn't answer phone until 4 calls later I had tell Iwas in line 2 got my logs proof.TERRIBLE
  • TM
    Topher McZizzle
    Aug 20, 2026
    1.0
    Never gets the order right always forgets the sauces, underfils large drinks, extremely slow service even when its slow. Clearly a poorly managed mcdonalds., great location.
  • EC
    Erik Carlson
    Aug 3, 2026
    1.0
    when i went there on my E bike through the drive thru like i have multiple times i have never been rejected until today i placed my order as usual drove through the drive thru and got told off by a rude employee by saying “you can’t go through a drive thru with a bike because it’s illegal if the cops see you” but i’ve been through this drive thru multiple times then i contacted the restaurant by calling them and was rudely hung up on while trying to ask a few questions called the restaurant again 20 minutes later and was finally told that my refund will take a while but didn’t tell me how to get my refund do NOT go here at night on a bike for your own safety and convience

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Grand Rapids?

This McDonald's in Grand Rapids is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's offer delivery and pickup options?

Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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