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McDonald's

3.0
(2,334 reviews)

Business Details

531 68th St SW, Grand Rapids, MI
49548, United States
(616) 455-3050
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
531 68th St SW, Grand Rapids, MI
49548, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 531 68th St SW in Grand Rapids, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
2,334 reviews
5 stars
620
4 stars
437
3 stars
378
2 stars
232
1 star
667
  • KA
    Kristine Akkerman
    4 days ago
    1.0
    By far the slowest McDonald’s I’ve ever been to. What has happened with “fast food”? They were literally taking 2 drive thru orders and then waiting 5 minutes, taking 2 more orders, and again waiting. It took me almost 15 minutes for 1 coffee. No wonder why people spend $8 at Starbucks.
  • YH
    Ying Hang
    6 days ago
    1.0
    Why nobody in the upper management or higher bosses do anything to this place? There were several bad reviews already. This place takes forever, I meant over 30 minutes, to get our food ready. We had to ask so many times before getting our food. Each item was prepared at different times. By the time the last item was ready, the earlier ones were already cold. This is not the first time for us. We filed complaints before. There were tons of bad reviews, but nothing ever got fixed. We waited over 40 minutes for today's order. Can't wait anymore and just left the store and will dispute the charge. We are done with this location.
  • ZV
    Zane VanMiddelkoop
    Oct 30, 2026
    1.0
    At least 5 times that I’ve been here in the last 2 months they’ll take 3-4 orders in a row from the outside lane while the inside lane just sits there getting ignored. Very annoying when you’re at the order screen 1st and watch 3-4 people that pulled in after you get to order before you.
  • JR
    joseph riemersma
    Oct 26, 2026
    1.0
    Used 5k points to get filet o fish inside at the kiosk. Kiosk won't print receipts. Worker comes and tells me they dont have filet o fish. I say that's fine can I have a mcdouble? He said he will find his manager and needs someone who knows how to work the kiosk. Meanwhile im using the kiosk to order a coffee and pay for it. 25 minutes go by the manager finally asks me about the filet o fish. I tell her its fine I dont care about the points I just want the coffee. But wait.... the coffee needs to be brewed. That takes about 5-15 minutes.(i know because I come here 2-3x a week for coffee in the drive thru) First time I've ever walked that was rediculous. Thank you manager for offering to refund my points but I didn't want to waste any more time in there offer a coffee and a filet o fish.
  • IZ
    Isabella Zylstra
    Oct 26, 2026
    5.0
    I would like to give 5 stars as a shout out to specific one person. I do not know his name but he had his locs tied up on top of his head, a little bit of gray in his beard, and he was at the second window handing out food this morning at around 10am. Most people wouldn’t think much about human interactions during something as quick and simple as a drive through window, but this gentleman’s warm smile and greeting just brightened up my day. It’s easy to forget how little things like a smile can make a difference in people’s lives, so I wanted to give this guy a shoutout! Whatever he’s getting paid now, he definitely deserves more!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Grand Rapids?

This McDonald's in Grand Rapids is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's offer delivery and pickup options?

Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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