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McDonald's

3.3
(1,730 reviews)

Business Details

(616) 361-7133
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3814 Plainfield Ave NE, Grand Rapids, MI
49525, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3814 Plainfield Ave NE in Grand Rapids, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,730 reviews
5 stars
523
4 stars
350
3 stars
346
2 stars
140
1 star
371
  • SC
    Storme Carleton
    Oct 22, 2026
    1.0
    Man fix the hunp in the drive through. Idk why the hell that’s there but any low car or sports car bottoms out on it. Effed my car up all over a sandwich
  • MR
    Michael R
    Oct 21, 2026
    4.0
    Forget the managers name dark complected guy (no disrespect) and he is very professional and seems to always make things right if they are not he will help make it right.
  • OH
    Omran Housam
    Oct 18, 2026
    1.0
    One of the worst McDonald’s locations I’ve ever been to!!! They got my order wrong, so I went back, and they gave me the WRONG order again. I went back once more, and this time they gave me an order with missing items, then told me there was nothing they could do and nothing else they could give me! A complete rip-off. Careless service, staff who don’t know what they’re doing, and to top it all off, the food was disgusting.
  • VC
    Vanessa Copione
    Oct 15, 2026
    1.0
    We ordered and paid at the kiosk in the restaurant for 3 ice cream items. After over 15 minutes of absolutely no communication and just sitting at a booth waiting, a rude employee named Jeremy finally addresses us and asks what we ordered so they can start putting it together. When we asked for a refund on one of the items because they “couldn’t make it”, he was incredibly rude and upset that he had to do his job. We watched several employees make themselves snacks and vape while ignoring our order. This is the worst McDonalds service I’ve ever experienced
  • CC
    CB
    Oct 8, 2026
    1.0
    Yesterday I ordered an egg McMuffin value meal and when I got a couple of miles away, I realized they did not put the hash-brown in the bag. So today when I rolled through and order ed the exact same order today, I mentioned that they forgot the hash brown yesterday, and would they mind throwing it in today’s order. The answer was…NO, you would’ve had to call and talk to a manager yesterday. I said that seems a little silly over a hash brown, do you think you could just ask a Manager now if it’s OK? The Manager comes on and talks through the drive-through and asked me if I have a receipt for the hash brown from yesterday, essentially calling me a liar. With that I said I don’t need a hash brown bad enough to lie about it so keep it. That will be the last time I frequent this place. Lost a regular customer over a hash brown, ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3814 Plainfield Road NE, Grand Rapids?

McDonald's at 3814 Plainfield Road NE is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service that is open 24 hours a day, seven days a week.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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