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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.1
(141 reviews)

Business Details

5378 Plainfield Ave NE, Grand Rapids, MI
49525, United States
(616) 361-2300

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
5378 Plainfield Ave NE, Grand Rapids, MI
49525, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 186 items

Explore offerings from Jimmy John's on 5378 Plainfield Ave NE in Grand Rapids, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

186 items

Reviews

4.1
141 reviews
5 stars
82
4 stars
30
3 stars
9
2 stars
6
1 star
14
  • UH
    ukinya h
    Sep 8, 2026
    1.0
    The employees were not friendly. They only greeted some people
  • JB
    Joshua Buck
    Sep 5, 2026
    5.0
    I came up to the drive-through window and I wasn't completely sure what my entire family was getting. I had collected their orders via phone call and text… But I wasn't even sure if I was going to eat here when I started ordering. TAYLOR was the girl that was taking my order Over the intercom and she was SUPER SWEET AND PATIENT! I'm pretty sure that I was less than the ideal customer… But she was one of the best drive-through workers I could possibly imagine. I think it also speaks to the management because this store always has good customer service. Love your sandwiches… JJ's… But tonight, Taylor's patience and help getting all of our stuff going was above and beyond! Thanks Taylor!
  • AO
    andrew orszula
    Aug 28, 2026
    5.0
    Had an amazing experience here. They were very welcoming when we arrived. I was having issues with my rewards and they were super helpful with helping me figure it out, and in the process they noticed it was my birthday and the whole place wished me a happy birthday. Will definitely be back.
  • JG
    Jennifer Gravelyn
    Aug 27, 2026
    3.0
    I received the wrong order. The service was fast and polite but the order was wrong.
  • RF
    Robert Foote
    Aug 14, 2026
    1.0
    Never waited more than about five minutes at a Jimmy John’s, waited for almost 20 minutes for a sandwich that could take less than three to make. I don’t believe they were busy, the workers were visibly taking their time, focusing on mobile orders, why are multiple customers sat around waiting for their food to be made. Go to any other Jimmy Johns.

Brand Certified Facts from Jimmy John's

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Certified October 11, 2026Yext Knowledge Graph
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