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A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
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Five Guys

4.3
(1,045 reviews)

Business Details

(616) 464-3483
https://restaurants.fiveguys.com/3561-28th-street-se

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3561 28th Street SE in Grand Rapids is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3561 28th Street SE, Grand Rapids, MI
49512, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 3561 28th Street SE in Grand Rapids, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.3
1,045 reviews
5 stars
628
4 stars
224
3 stars
93
2 stars
31
1 star
69
  • TY
    Tyler Yorks
    2 days ago
    5.0
    The staff are incredibly friendly & efficient at their job. I love the simple atmosphere. This is my favorite fast food burger & is most definitely worth the premium price tag.
  • DB
    Don Britten
    Oct 7, 2026
    4.0
    In my opinion, the best burgers and fries of any "Burger" place. The food is hot and excellent. The team at this location was friendly and prompt. The place is clean and quiet. The only thing keeping me from a 5 rating is the price is a little higher. But, the food is excellent!
  • MG
    Michaelle Gering
    Sep 19, 2026
    5.0
    Very busy on a friday night. Elexus took my order. She was friendly and greeted every customer with a smile. Since I had a little wait for my order to be ready, I sat down and watched the staff all work together to get the orders out. Every so often one of them would tell the rest that they are doing a great job. I have to agree. Great job!
  • BB
    Barbara Bradley
    Sep 10, 2026
    1.0
    Did not get what I ordered
  • GM
    Gwenevere Mueller
    Aug 25, 2026
    5.0
    We had an exceptional visit on our first time ever getting Five Guys. We came in and were greeted immediately by no less than five staff members. Upon walking to order, the kind woman offered to answer questions, took our orders, and even granted a special sweet surprise. It was heartwarming and delightful. The big bag of fries came out piping hot and overflowing (enough for three people easily). We sat and ate and it was a quiet chill vibe. They also have one of the Freestyle soda machines which we did not use but will have to try next time. The burgers were sooo good, I felt spoiled. Better than Red Robin and slightly cheaper! Thank you for great service! We will definitely be back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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