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Chipotle Mexican Grill

2.7
(55 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
2420 Burton St SE, Grand Rapids, MI
49546, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2420 Burton St SE in Grand Rapids, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.7
55 reviews
5 stars
20
4 stars
2
3 stars
2
2 stars
5
1 star
26
  • MS
    Madison S
    3 days ago
    1.0
    I came in around noon on a Sunday, and despite having plenty of employees, only one person seemed to be working the counter, so the line moved really slowly. When I asked for fajita veggies, I was told they hadn’t made them yet. It was already lunchtime, so I’d hope basic ingredients would be ready by then. Something is always unavailable. Passing along in hopes that it can help you improve!
  • MA
    Matt Ablan
    4 days ago
    5.0
    A HUGE shout-out to the ladies working today. An absolute garbage of a human yelled at them because his 4 item burrito wasn't "big enough." He was so rude to them. They all handled the situation with professionalism and stayed cool under pressure. Great job at handling a jerk!
  • GG
    Grant
    4 days ago
    2.0
    They made the smallest burrito i have ever had at Chipotle. When I inquired my maker was very rude. I got manager and she did add a little bit of rice and meat. Then the meat was really grisly. Trust me drive to qdoba or another location.
  • FF
    Faith
    Oct 6, 2026
    5.0
    I had such a great experience at this Chipotle! had the pleasure of meeting the manager Preston who was incredibly kind, welcoming, and you can tell cares about both the customers and his staff. The entire staff was friendly, and my food was fresh INCLUDING the chips. and You can genuinely tell when a team takes pride in what they do, and this location definitely does. Amazing manager, amazing staff, and amazing food ... found my new location for sure
  • BB
    Brittany
    Oct 5, 2026
    1.0
    I now see why you all have a 2.8 rating. The customer service is seriously lacking. This was my last time going to this location and damn sure shouldn’t have tipped in advance, went against my better judgement on that.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 11, 2026Yext Knowledge Graph
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