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Brand Certified

Arby's

3.8
(1446 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
421 68th St Sw, Grand Rapids, MI
49548, United States

Hours

Monday10:00 AM - 2:00 AM
Tuesday10:00 AM - 2:00 AM
Wednesday10:00 AM - 2:00 AM
Thursday10:00 AM - 2:00 AM
Friday10:00 AM - 3:00 AM
Saturday10:00 AM - 3:00 AM
Sunday10:00 AM - 2:00 AM

Reviews

3.8
1,446 reviews
5 stars
624
4 stars
364
3 stars
213
2 stars
62
1 star
183
  • BM
    Brittany Medendorp
    May 5, 2026
    5.0
    This location usually forgets stuff like my sauce for example, but recently when I’ve been going it’s been better. The teal haired girl is really polite and I think she was the one putting the sauce in my bag, best service I’ve got from this location in a while. Although, the food isn’t that great since they started changing the recipes, at least the service is still good. Really upset about the chicken tenders :(
  • DP
    Dan Pokojski
    May 4, 2026
    5.0
    This is the best Arby's in my area by far! They get the orders right and the food is great!
  • KC
    Kyle Constant
    May 1, 2026
    1.0
    Sat at the menu apparently talking to myself for a solid 3 minutes so I pull ahead to order at the window where I wait another 5 minutes for the guy in front of me just to be told they can't take orders at the window? Like none of the 3 women I could see from the window could figure out how to take an order from someone right in front of them? Was told I would have to go back around and wait behind the line that had formed behind me because they have 10+ minute drive thru times... Maybe one day technology will unlock the ability to take an order at the window... Maybe.
  • AC
    Anthony Colbert
    Apr 26, 2026
    1.0
    Horrible. Waited over 20 minutes for an order. I ask the worker behind the counter if it's coming and she replies "what order". Ugh. The order I can literally read to you right there behind your counter!
  • PP
    Philip Pletcher
    Mar 17, 2026
    1.0
    I ordered through the app at 11:30pm. When I picked it up and got home, there were the following errors: I special ordered the ham sandwiches + pickles. There were no pickles added. I ordered 3 orders of peach cobbler, which should have included 6 of the pieces. They had only put 2 orders in the sack. I went back to the restaurant and told them at drive-through that I had only received 2 orders and not 3. When I got to the window, after a wait, I was handed a little bag with only one piece of cobbler. I told the employee that I still needed another piece of cobbler because the order should contain 2. He looked at me and sneered, “Whatever!” Then I received the other piece. This is the third occasion in two months at this location that there has been something missing and I have had to drive back in. This store has poor management and needs to train the employees for accuracy as well as good manners with costumers.

Brand Certified Facts from Arby's

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Certified May 17, 2026Yext Knowledge Graph
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