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McDonald's

3.5
(1,579 reviews)

Business Details

27255 Telegraph Rd, Flat Rock, MI
48134, United States
(734) 782-1106
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27255 Telegraph Rd, Flat Rock, MI
48134, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 27255 Telegraph Rd in Flat Rock, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,579 reviews
5 stars
590
4 stars
315
3 stars
251
2 stars
131
1 star
292
  • TW
    Tina Worden
    Jul 1, 2026
    1.0
    Pulled up and nobody was in the driveway thru. We had a trailer with us so we went to the outside lane. Sat there 4 cars pulled up to the inside lane and their orders were immediately taken. We turned around went to the inside lane. They asked to take our order. My husband asked if the outside lane was closed or something because we sat there while 4 orders were taken. The guy said no it was closed. While telling him our order a car pulled up to the outside lane and their order was taken immediately and so now there were 5 cars ahead of us when there were zero cars when when pulled in. My husband said this isn't the first time hes had to go from the outside lane to the inside to get our order taken. Our truck is a big truck and its a squeeze going through the inside lane. We completely understand going through the inside if the outside broke or something but everytime they take others orders perfectly fine. It would be nice to get an explanation. This location has been going downhill.
  • JK
    Jules K
    Jun 30, 2026
    1.0
    I order from Grub Hub. They always short me food. Everytime without fail. Three times. I gave this store 3 tries to get it right. They fail. Close this store and give someone else a chance. We need a Wendy's or a Chick fil a. Anything that has better service. Close the store. The owner is the problem with stores like this and they do not deserve to run a store this poorly.
  • AL
    Aarons Lynn
    Jun 24, 2026
    4.0
    I got 2 mcdoubles with tomato and large fries. The food was hot and tasty. The girl that brought us are food was very polite. Only things I can say bad about this McDonald's is that the faucet in the mens bathroom was broken and the button to open the doors for the handicapped were both broken. Otherwise it was good. Nice and clean as well.
  • AB
    Andrew Busam
    Jun 18, 2026
    5.0
    I stopped to get a diet coke and got one of the fried apple pies. They are good as I remember.
  • CB
    crystal boyer
    May 30, 2026
    1.0
    I placed an online order and, when I got to the speaker, I asked if the fries could be made fresh. The employee taking the order told me that because I had already placed the order online, it could not be changed. When I got to the window, I realized I had forgotten to order a Dr Pepper for my son and asked if it could be added to my order. The employee who identified himself as the manager, AJ, refused and told me I would have to drive back around and wait in line again just to order the drink. I had also ordered an ice cream cone that was already melting, so I explained that I did not want to go back through the line with a melting ice cream cone just to purchase a drink. I simply asked if the drink could be added at the window. AJ was very unprofessional. When I expressed my frustration, I asked for a refund instead. He told me I was holding up the line, instructed me to pull forward, and said he would refund the order. After waiting for an extended period of time, no one came out with the refund. I eventually had to go inside the restaurant, where another manager, Ryan, assisted me and processed the refund. Ryan explained that it was company policy not to add items at the window. While I understand that businesses have policies, the customer service I received from AJ was disappointing and unprofessional. A simple explanation and respectful communication would have gone a long way. This was one of the poorest customer service experiences I have ever had at a fast-food restaurant. This is how you treat a customer? AJ displays poor business decisions you would rather throw away $20 of food than ring me up for a $2 pop at the window?

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Flat Rock, MI?

McDonald's in Flat Rock, MI, is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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