This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee ShopCafeWholesalerDessert ShopBakery
The Ferndale Cafe + HQ opened in 2023 spanning nearly 9,000 sqft. It houses our coffee roastery, bakery, educational training lab and administrative offices nestled on Hilton Rd. Plenty of seating is available for lounging, working solo or in big groups, and taking meetings. Enjoy our traditional coffee menu including batch brew, macchiatos, cappuccinos, in addition to our tea menu including matcha + chai tea lattes. Pair your beverage with our in-house baked pastries including croissants, cookies, muffins and cheesecakes. Try our rotating selection of single-origin pour overs and customize any drinks with our homemade syrups. Free street parking is available on Hilton along with a parking lot south of our cafe.
Location
Dessert Oasis Coffee Roasters Ferndale
927 Hilton Rd, Ferndale, MI
48220, United States
Hours
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.