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McDonald's

2.6
(1,602 reviews)

Business Details

(248) 855-9113
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31325 Orchard Lake Rd, Farmington Hills, MI
48334, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 31325 Orchard Lake Rd in Farmington Hills, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.6
1,602 reviews
5 stars
355
4 stars
195
3 stars
203
2 stars
135
1 star
714
  • RR
    Rita
    Sep 27, 2026
    1.0
    I ordered fries, cheeseburgers, and 20 McNuggets from McDonald’s. When I got my order, I noticed that they had not given me any fries. They handed me the food and left without checking if my order was complete. I had to tell them that there were no fries, and the employee asked me how many fries I ordered. I told her I ordered four, and she then made them for me. Unfortunately, the nuggets were also very disappointing. They were extremely rubbery and did not taste fresh at all. Overall, my experience was frustrating because part of my order was missing, and the food I did receive was not the quality I expected. I hope the restaurant can pay more attention to orders and make sure the food is fresh before serving it.
  • TG
    Tavaris Granville
    Sep 24, 2026
    1.0
    I never ever put a review down waste of time, but this time my big Mac had some dang little bugs crawling in my burger, never coming back to the suburbs for fast food staying in the hood
  • ES
    Evan Shounia
    Sep 19, 2026
    1.0
    I am writing to express my strong dissatisfaction with the service and order accuracy during my recent drive-thru visit, where my order was repeatedly mishandled and met with unacceptable customer service. I ordered and paid for a hot fudge sundae, received a plain sundae instead, and was rudely denied the missing hot fudge by a staff member (an older man I couldn’t catch his name) who dismissively claimed it cost extra—despite it already being paid for. Receiving the wrong items is disappointing, but being denied a correction and subjected to poor staff attitudes is completely unacceptable. When a customer is upset, it should be the business’ first priority to calm the situation. Instead they were only worried about the 30 cent cost of fudge. A business should not be run solely on money, but instead on providing a comfortable and welcoming atmosphere. I expect management to address both the order accuracy and customer service standards at this location.
  • EH
    Elin H
    Sep 17, 2026
    1.0
    I visited around 11:00 a.m. on a weekday and placed a mobile order through the app before arriving. When I got there, the app said my order would be ready in just a few minutes, but I ended up waiting about 15 minutes inside. What was especially disappointing was that after waiting that long, the fries were already cold, while the nuggets were still warm. A couple who arrived after me placed a different order and received their food within about five minutes. I had already placed my mobile order around 15 minutes before they arrived, yet my order took much longer to be prepared. I understand that wait times can vary depending on the order, but considering the long wait and the fact that the fries were cold, I was disappointed with the service at this location.
  • SM
    Scott Mallon
    Sep 14, 2026
    1.0
    Wow. Ordered online for curbside. Entered my parking spot. Waited 10 minutes and nobody came out. Noticed the door was locked so went through the drive thru. Was simply told store is closed. Mind you I already paid for my food. Assumed a simple refund would be given, but was told they had no way to do so. This is the corporate response I received from McDonald's...not much better. STILL NO CONFIRMATION OF GETTING A REFUND ON FOOD I DIDN'T EVEN RECEIVE!!! WOW!!! Thank you for taking the time to contact us and share your experience with McDonald’s Customer Care. We apologize for any inconvenience experienced. In regard to your request for a refund, this must come directly from the restaurant location in which the order was purchased. We have advised the restaurant location of your request for a refund and the issues experienced on your visit. We appreciate the time you took to share your experience with us. We hope to have the opportunity of serving you again soon under the Golden Arches. Sincerely, Graceliane Marie McDonald’s Customer Care

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 31325 Orchard Lake Rd, Farmington Hills?

The McDonald's at 31325 Orchard Lake Rd, Farmington Hills is open daily from 4:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight, and on Fridays and Saturdays it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service daily from 4:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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