Jimmy John's

Reviews

• JW

  Jasmine Williams

  4 days ago
  1.0
  So I placed an order around 5pm on Saturday, today , thinking they were open because everywhere online - Google , Apple Maps they both say they are open until 9 . As you can see from my screenshots . And my order was rejected I was directed to call the store and my card was charged . So obviously I’m thinking okay did that get the order or not because my card was definitely charged just now . So I called . The first one they let ring all the way through until I got an error message. The second call , this guy answers clearly with an attitude and says “jimmy John’s after hours” - like bro seriously ? What a rude way to answer the phone . Clearly I didn’t know they were closed because there’s nothing online indicating they would be and it’s fricking Saturday afternoon, the weathers beautiful, why would they be closed ? Just makes no sense to be mad someone is calling with no information at all , trying to get help and you’re rude . Obviously I didn’t get help but yea not cool and the kicker is I didn’t even intend on ordering from this location. But now I know not to . Ever
• BM

  Brian Morrow

  6 days ago
  1.0
  Went through the drive thru. Ordered 1 pickle. No cut. Repeated do not cut. Pulled up to the window, literally watch dude grab the pickle and cut it. Yes he was wearing headphones so he heard me. Maybe of they cleaned their knife off before cutting other things. I wouldn't get dressing from someone else's sandwich, I wouldn't mind.
• FK

  Frankie Krusen

  Mar 28, 2026
  5.0
  Ordered and never got our delivery. They don’t answer the phone either.
• NS

  Noah schechter

  Feb 7, 2026
  1.0
  Closed at 6pm hours say 9pm. This place is very poorly ran
• KW

  Kaira Williams-Moore

  Jan 27, 2026
  5.0
  Wow this team is amazing! Put in an order around 11:30am, received and hour later and my toasted sandwich was cold (newly pregnant). Called back just for my own concern and was also missing an item in my order. They were more than happy to remake it and send it out, they were using a third party to deliver due to staffing, got sent to the wrong house. Called on last time and they offered to remake it and have them drive it since it was after rush hour for them. Gave an extra sandwich, pickles and cookie for the inconvenience 2 hours later. Thank you so so much!!