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McDonald's

3.6
(1,036 reviews)

Business Details

101 Baker Rd, Dexter, MI
48130, United States
(734) 424-0461
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Baker Rd, Dexter, MI
48130, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 101 Baker Rd in Dexter, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,036 reviews
5 stars
402
4 stars
225
3 stars
188
2 stars
78
1 star
143
  • VS
    Victoria Smith
    Jul 24, 2026
    5.0
    John, the crew trainer is an excellent worker and goes above and beyond the typical McDonald’s experience.
  • LK
    Larry Kirkpatrick
    Jul 2, 2026
    5.0
    It was a drive experience while starving.
  • OO
    Og-zerocool
    Jun 29, 2026
    1.0
    I work nearby so I constantly go here and I'm constantly disappointed that the amount of sauce put on burgers or wraps or the fact of the sauce being all at the end of the wrap in the first three bites are dry. I understand this is a busy location but I'd rather wait an extra few minutes for my order to be right and made with the right amount of sauce order a McDouble extra everything and my burger is still dry it's like you guys are the guardian of the sauces or something.
  • MF
    Mark French
    Jun 26, 2026
    5.0
    Fast food fast.
  • KJ
    Karen Judge
    Jun 7, 2026
    1.0
    The issue started over a charge for Mac Sauce. I initially tried to pay for it, but the employee told me I was okay. During my visit, I observed the transition before me another customer receive a free cup of pickles after the manager herself asked him what kind of pickles he wanted and provided them without charging him. When I asked about getting Mac Sauce, the employee told me I could get it when my order came up. Before he could even finish speaking, the manager interrupted and immediately told me that I had to pay for it. I paid for the Mac Sauce without any issue, but I questioned why I was being charged while another customer had just received free extras. Instead of receiving a professional explanation, I was met with a defensive and argumentative attitude. What made the situation even more frustrating was what happened afterward. After I questioned the difference in treatment and left the counter, the manager apparently realized the other customer had not paid for the pickles. She then called out to him from across the restaurant, told him he needed to pay for the pickles, and apologized to him. It felt like the situation was only corrected after I pointed out the inconsistency. As the situation continued, I later called the store and requested the name of the General Manager because I wanted to address my concerns through the proper channels. The manager I spoke with claimed that she was the General Manager. When I asked for her name, she refused to provide it. I found this extremely unprofessional and concerning. Customers should be able to identify management when attempting to resolve a complaint. I then went online to file a complaint and realized I needed the store number. I called back and asked for the store number assigned to that McDonald’s location. Her response was, “You’re calling it now.” I explained that I was asking for the actual store number assigned to the restaurant. She refused to provide it and instead continued arguing about the original issue. At that point, I ended the call. The conversation became increasingly uncomfortable. Rather than focusing on resolving my concern, the manager became argumentative. During the discussion, when concerns about how I felt I was being treated were raised, she responded by saying that she dates a Black man and therefore is not racist. I found that comment completely inappropriate and unrelated to the issue I was attempting to address. That statement did not resolve anything and only made the interaction more uncomfortable. I am a frequent customer and spend money at this location regularly. I expect to be treated with professionalism and respect. My concerns are not about the cost of Mac Sauce. My concerns are the inconsistent treatment of customers, the argumentative behavior from management, the refusal to provide management identification, the refusal to provide the store number, and the inappropriate comments that were made when I attempted to address my concerns. I would appreciate this matter being reviewed. I would also like to know the name of the actual General Manager responsible for this location and whether the conduct described above reflects McDonald’s standards for customer service and management professionalism. Thank you for your time and attention.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 101 Baker Rd, Dexter, MI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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