2023 James Beard nominee, Ima Izakaya, welcomes guests with a colorful floor-to-ceiling stained glass entrance and 14-seat bar showcasing 10 taps and a curated list of 30 Japanese whiskys. An array of sharable small plates build the communal and convivial menu. Fresh meat and vegetable skewers are grilled on a 1600° Japanese robata grill, while fresh sushi hand rolls and sashimi are crafted at our raw bar. Dumplings are handmade daily. Handmade broths are the foundation of our expansive ramen, udon and noodle menu. A rice bowl menu features Japanese golden curry, barbecued eel, house-smoked salmon and fresh Ahi tuna poke. Entree’s include miso-glazed sea bass, 20-day dry-aged rib eye steak, chicken katsu, and vegan barbecue eggplant.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.