When we started this journey, our goal was not a humble one.
Yes, we wanted to be the place where you’d be able to order good sandwiches, salads, and soups.
But that wasn't enough. We wanted to be the place where you’d come and order your all-time favorite sandwich.
Then we realized that wouldn't be enough either. We wanted all of our sandwiches to be your favorite sandwiches.
And if that wasn't enough, we decided that we wanted you to be able to order your favorite sandwiches and have it made exactly the same, every time you order.
Perpetual perfection.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.