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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(656 reviews)

Business Details

12951 Michigan Ave, Dearborn, MI
48126, United States
(313) 406-5384
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dearborn, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12951 Michigan Ave, Dearborn, MI
48126, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 12951 Michigan Ave in Dearborn, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.1
656 reviews
5 stars
443
4 stars
63
3 stars
39
2 stars
18
1 star
93
  • EE
    Elissaaa
    6 days ago
    5.0
    I love this place. So clean and very good coffee.
  • CC
    Chief Cvnnon
    Sep 26, 2026
    5.0
    Awesome service and food. Been going here since a kid.
  • NN
    Nourhana
    Sep 25, 2026
    5.0
    It’s very good. Wonderful Experience!!!!
  • JS
    June Swift
    Sep 24, 2026
    1.0
    Didn't have my donuts when I got here that I already paid for online. Then said they couldn't refund me have to call 800 number. Absolutely disgusting way to run a business. Never go there again
  • HH
    Hanan
    Sep 6, 2026
    1.0
    I am extremely disappointed with this Dunkin. They constantly mess up orders and seem to completely ignore instructions. Whenever I ask for no ice or less ice, they either give me a full cup of ice anyway or don’t seem to read the order at all. Then I have to waste my time going back through the drive-thru and asking for my drink to be remade. Don’t even get me started on the hash browns. Almost every time I order multiple orders, something is missing. If I order four orders of hash browns, I somehow end up with only three bags. On top of that, the drinks are often not filled properly. The drive-thru line is always long because orders constantly have to be remade or corrected. My most recent experience was ridiculous. I ordered a drink and specifically asked for less ice, but they gave me the wrong amount of ice anyway. I had to go back and ask for it to be remade. When they brought it back, my cup was not even full! Apparently, asking for “less ice” means paying for a full drink and receiving less of it. That is absolutely ridiculous and feels like a complete rip-off. The customer service from some of the employees at the window and drive-thru has also been terrible. They are dismissive and make you feel like you’re the problem for asking to receive what you actually paid for. It is not the customer’s job to repeatedly check every item, go back through the line, and ask employees to fix mistakes that should not have happened in the first place. I paid for my order and did not receive what I asked for. This location seriously needs to improve its customer service, start reading instructions, and make sure customers actually receive all the items they paid for. The constant mistakes, missing food, improperly made drinks, and long waits are unacceptable. I honestly do not understand how they continue to get so many orders wrong.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dearborn, MI?

Dunkin' in Dearborn, MI is open from 5:00 AM to 11:00 PM Monday through Thursday and Saturday, until midnight on Friday, and from 6:00 AM to 11:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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