Have gone twice to get food and they told us they are closed. The website and Google say they are open. Update your hours if they are wrong. It just felt like they didn't want to serve us, bunch of kids were messing around outside and you could hear them all in the loudspeaker inside messing around. They need better employees, felt like a bunch of kids unsupervised not wanting to work.
RS
Raelyn Short
Aug 25, 2026
This place has gone downhill completely, There system is always “down” and when I was told to place a mobile order they were somehow out of all the stuff I ordered a never offered me a refund or anything. They replaced my stuff with cheaper options so I basically lost money. The staff is rude and unprofessional.
MS
Maria Sanchez
Aug 17, 2026
I’ve loved coming to sonic as a kid. I have been here 2 times and all two times the service has been terrible. But this last time I went the service was awful. I just went for drinks and they were out of everything both times I went. And if I decided to
Get something else they were rude about it. I just didn’t order anything and left . Please do better I make the 20 minute drive because I enjoyed your menu but it’s not worth it anymore
IH
Ivanna Hayes
Aug 15, 2026
Extremely disappointing experience. Service was slow from the start, and they were out of several things I tried to order. Being out of items happens, so that alone wasn’t the issue. The customer service was.
I asked about the “Fresh Brewed Iced Tea” that was clearly advertised on the menu board and whether it was sweetened. The employee told me, “We don’t have iced tea.” Since they had already been out of several other things, I asked if they were just out of it. She responded rudely, “NO, WE DON’T SELL ICED TEA.” I pointed out that it was literally on the menu board in front of me, and she snapped back, “I’M TELLING YOU WE DON’T HAVE ICED TEA.”
On top of that, she was trying to direct other employees while taking my order, constantly cutting me off and making the entire process slow, disorganized, and frustrating.
I understand being short-staffed or running out of products. What I don’t understand is being rude to a customer for asking a completely reasonable question about something YOUR menu says you sell. A simple “Sorry, we’re out” or “We no longer carry it even though it’s still on the board” would have been enough.
This employee seriously needs customer service training.
SC
Samantha Connolly
Aug 12, 2026
Absolutely, horrible place to eat, my husband and I went there a week ago. The food was absolutely garbage and was not even edible. I contacted customer service right after and was told somebody would reach out to me and that was a week ago and nobody has yet. I took one bite of my burger and had to throw it out bc I bite into something rock hard. The drinks weren’t even filled all the way up and looked undrinkable. One of the workers in there (there was only 2) had no gloves or hair net on, and that other gentleman was running the whole drive-through by himself, which I felt horribly about because you could tell he was very stressed out. This is absolutely disgusting. I want my money back!!!!!!