Arby's

Reviews

• DA

  Dave Arends

  Aug 29, 2026
  1.0
  I had a bad experience. I ordered thru the App, so my food would be ready when I got to the restaurant. When I got there, there was no food on the shelf that read "Pick up online orders here". I sat just in front of the front counter registers. The manager took 2 orders while I was sitting there waiting for my food. She looked at me and didn't say a word to me. How about, "Are you waiting for an online order? She said nothing. After sitting there 12 minutes after my food was suppose to be ready. I asked the manager where my order was. She told me that it has been sitting back here behind the counter. She told me that they don't put the online orders on the shelf that reads " Online orders here". If you don't use the shelf, get rid of the sign that reads "Pick Up Online Orders Here". That makes no sense to have a sign there, if you don't use it. She gave me my food and never apologized for the food sitting there for 12 minutes. She couldn't have cared less!!! I just got home, and my 2 deep fried chicken sandwiches are ice cold!!! Just ruined my entire lunch. Get rid of the sign if you are going to put food there. Every other Arby's i go to puts the food on the shelf. I walk and grab it. I sat in the dining room for 15 minutes, and the manager never said a word to me. She is a horrible manager!!! Why do you have a sign that reads " PickUp Online Orders Here", if you dont use it. Every other Arby's uses it? I will never go to this Arby's again.
• RR

  Revisable•Death

  Aug 10, 2026
  5.0
  Always hiring the best people! Love this Arby’s
• BA

  Brenda Ackerman

  Aug 5, 2026
  1.0
  I went through the drive-thru. Got my back with the food and everything is in the bottom of the bag.
• LG

  Laticia Grant

  Aug 2, 2026
  3.0
  My steak sandwich, the bread was hard.
• CS

  christopher scully

  Jul 30, 2026
  1.0
  This store has been on a decline for the past 5 years since I moved nearby. Food mediocre and today I forgot my coupons in my other vehicle and they would not honor them still. Lost my business forever. Such a shame.