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McDonald's

3.1
(1,638 reviews)

Business Details

20815 Gibraltar Rd, Brownstown, MI
48183, United States
(734) 675-6718
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20815 Gibraltar Rd, Brownstown, MI
48183, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 20815 Gibraltar Rd in Brownstown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,638 reviews
5 stars
494
4 stars
244
3 stars
250
2 stars
155
1 star
495
  • ET
    Emily Tarr
    6 days ago
    1.0
    Wait 30 minutes and they can’t even get the food right go to Leo’s down down the road you’ll be in and out faster than a sit down restaurant then you will this place
  • AC
    Audrina Cudahy
    Oct 31, 2026
    1.0
    Women working night shift are incredibly rude and constantly cussing anytime a single person wants to order food at night. Angry for having to do your job is ridiculous.
  • SB
    Sarah Belanger
    Oct 27, 2026
    2.0
    i used the mcdelivery for the first time. i had a coupon for a free mcgriddle, that i could use on the app, so i thought why the heck not. i ordered a sausage mcgriddle with my free coupons.. and i paid for the 2chicken mcgriddles, only my chicken mcgriddles came with hamburger buns. i called the 833 number and they said they can only refund me 7$. i spent 30$ on the meal. 7$ is just the driver tip alone. technically, my mcgriddle wasn’t free, since it’s the only breakfast sandwich i received correctly. can i reorder with just 7$? no ofcorse not. that’s delivery fees just in its own.
  • KS
    Keri Lynn Sikes-Connochie
    Oct 18, 2026
    1.0
    Full dining room of guest waiting and the girl decided to complain she had so many orders and the drive thru came first over anyone! Had the nerve to argue back when I was told I would get my order when ever she was busy!!
  • NL
    Nathan LeBlanc
    Oct 9, 2026
    5.0
    This is actually my first time ever leaving a review for a fast-food restaurant, and I wanted to take a moment to recognize a very kind employee named Charles. After working a long 16-hour shift, I placed an order through the McDonald’s mobile app. Unfortunately, my relief at work was about 30 minutes late, so I arrived at the restaurant roughly 45 minutes later than expected. When I got to the drive-through, they couldn’t find my order. I eventually learned that mobile orders can be canceled after a certain amount of time. I wasn’t aware of this, especially since the app mentions using GPS to begin preparing your food when you’re near the restaurant. No big deal, lesson learned! I ended up having to place and pay for my order again. After all that, I was asked to pull into parking spot number one while they prepared my food. That’s when I met Charles, a very friendly gentleman who works in maintenance. We struck up a conversation while I waited. When my food finally arrived, I noticed they had forgotten my honey mustard packets. Charles must have noticed my reaction because he immediately asked if something was missing. I told him it was just some honey mustard and that it wasn’t a big deal. Without hesitation, he offered to go inside and get it for me. I asked if he was sure, and he said absolutely! It’s such a small gesture, but after a 16-hour workday and a frustrating ordering experience, that little act of kindness genuinely meant a lot to me. What impressed me most was that Charles works in maintenance. Helping customers with missing condiments isn’t even necessarily part of his job, yet he went out of his way to make sure I left happy. I believe employees like Charles deserve recognition. It’s the little things that make a difference in customer service, and he certainly went above and beyond. Thank you, Charles, and thank you to the McDonald’s team! I genuinely appreciate the kindness. And next time, I’ll do my part and make sure I’m not 45 minutes late picking up my mobile order! 😂

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