Jimmy John's

Reviews

• RC

  ryan courtright

  4 days ago
  1.0
  Long wait. 27 minutes. Sandwich with double ham was lacking ham.
• PN

  Pete Norman

  May 8, 2026
  1.0
  I had a bad first experience, so I decided to give them another chance only to find out they're out of bread. Why are you open if you have no bread? Can't win here. Over to Subway I went. They had bread.
• GK

  G K

  May 6, 2026
  1.0
  Won't take cash over a 20. Go somewhere else.
• TJ

  Tim Jackson

  Apr 23, 2026
  5.0
  They advertise the $8.99 Meal Deal for a Pepe or Turkey Tom with chips and drink, then they charge you $11.99. I checked the terms and conditions on the website and it does not say anything about internet orders only. The food was good and it was worth $11.99, but why are you baiting the customers with a price that you don't honor? Edit: after that experience they gave me a free full size sandwich on today's order so I feel that was more than fair. I definitely think that it is better to order through the website and prepay and pickup the food, rather than order at the counter.
• DC

  Desiree Chiffon

  Apr 9, 2026
  1.0
  I placed a delivery order yesterday 04/08 @ 8:35pm. After the store completed my order I received a notification that my order was assigned to an Uber driver yet I ordered directly from the store in the jj app. An hour goes by and they close at 10:10 according to PARKER. But it still shows my order is being picked up by a under driver named Kaitlyn in a white Dodge van. At 10:34 I decided to call the store and ask where my food is. A guy named Parker answered the phone and informed me that Jimmy John's does not accept delivery orders and I need to contact the delivery service I used. I told him I ordered through the jj app and was charged. So the guy just hangs up on me. This happens 2 more times then I call once more and now Parker is saying that he does see my order but it was never picked up by Uber, said they closed at 10:10 and my food had been thrown away. I asked him why he did not call and inform me that it would not be delivered I could have came to get the order. He just said "yeah we should have sorry" So parker hangs up on me again knowing that they took my payment, did not advise me the order was not coming, lied to me about the order, gave a disconcerning pathetic apology, and threw my food away when a simple phone call would have been sufficient. I was denied my refund, unable to eat dinner because everything in Brooklyn is closed so yeah this place goes on the same list as the McDonald's in Brooklyn. Incompetent to say the least.