Sonic Drive-In

Reviews

• SN

  Samantha Nortley

  6 days ago
  2.0
  I got the #3 cheese burger with onion rings. The cheeseburger tasted like cardboard and the onion rings were definitely fried in old grease.
• MP

  Meghan Puckett

  Sep 1, 2026
  1.0
  There seems to always be something broken or not working here.... Their ice machine was down for a long time so they couldn't sell ice.... Their headsets are always broken so the lines take an hour to get through because they have people coming out writing your order down and then going back... ALWAYS "short staffed" 🙄
• LF

  Laura Flannigan

  Aug 29, 2026
  4.0
  They don’t have working speakers so you have to wait for the girls to come out with pen and paper in the drive through to order which is a bummer, but the two girls working the evening today had excellent service! Our food was hot and they were very friendly and efficient despite having lots of cars in line and having to take orders the way they are.
• MQ

  mommyquack quack

  Aug 27, 2026
  1.0
  Terrible service, food was cold. Order was made wrong, replacement was incorrect too. 45 minute wait first time and an additional 23 minute wait for remake after waiting 10 additional minutes for your order taker with the clip board to come back out again. I didn't want to wait another hour for more cold food plus what we had in the car was child, greasy and a mess. Oh, they don't answer the phone either, tried several times with no success. The next day called again multi times to speak with a manager again will not answer the phone period. How can you run a business like this? I got 4 onion rings that I paid an upcharge of 1.10 for. Charged for sauce that I never received. Website wasn't working. Sonic website doesn't charge for the sauce? Are your employees pocketing the money? Everything was just tossed in the bag. one hamburger wrapper wasn't around burger, resulting in the lettuce, tomato, pickles and condiments falling off and making a big mess. Tots were all over the bag, cold and very greasy not in the fry sleeve. Fruit drinks (extra charge) were nothing but carbonated soda water. The employees said yes it's what we ordered it just tastes that way. So if you order a coke you get soda water? Employees have a very bad attitude toward customers. They all move like a snail. They barely mumble one or two words if that if you ask a question. (Remember you need customers to keep your business open, customers can take their money anywhere, meaning across the street to Arby's, Culver's, McDonald's, Applebee's, Taco Bell, dairy Queen, a&w or go to Clio. They made a special point to stop at Sonic and were let down and disappointed with service and food. High prices, small portions, lack of or no care with quality of food, packaging, customer appreciation etc. my daughters Coney dog didn't have the chili on it just mustard and ketchup. It tasted sour and the bun was moldy? This is well below any quality standards. They gave us a side of chili on remake. Management needs to step it up and get this situation under control or your business will turn into anither car wash someday very soon. You have a lot of one star reviews lately so it can't be a random incident or just an off day for staff. Experienced this before a couple of times but chalked it up to maybe a short staffed day. Happening too often so it's an enteral problem. It's time to clean house and start with new people who want the job. Btw, I won't be stopping back 3 strikes and done. Most of my orders are around the 40.00 mark hope you can continue and afford to lose business and money. Because other people are fed up too and not returning. Take off the rose colored glasses and see what's happening before it's too late or maybe management doesn't care either. Drive thru is the only way you can order food at this location.
• MB

  Megan Brown

  Aug 26, 2026
  1.0
  This is the only sonic within an hour of where I live and I was excited to stop here on my road trip. When i arrived, every speaker was broken, including the one in the drive thru. This wasn't a huge deal, however, I waited in line with only two cars in front of me for over fifteen minutes. There was no worker that came to the window to take orders and I eventually left. This is extremely disappointing, and if you don't want to serve your customers, you should just close down the restaurant.