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McDonald's

3.0
(1,266 reviews)

Business Details

(269) 815-5037
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
575 Saint Joseph Rd, Berrien Springs, MI
49103, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 575 Saint Joseph Rd in Berrien Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,266 reviews
5 stars
311
4 stars
242
3 stars
243
2 stars
127
1 star
343
  • MM
    Megaton Marx
    3 days ago
    1.0
    I arrive to the store and Payton a heavy set gentleman had his hands behind his back eyes avoiding eye contact as much as he possibly could behind the counter. After about less than 5 minutes and me getting obviously upset he finally asks if I need anything. A “ hello can we help you” or a “ do you need anything would be amazing Payton. They weren’t even busy he was just soaking in the free money.
  • DR
    Danielle Robinson
    Oct 29, 2026
    2.0
    Honestly, the ONLY reason I continue to come to this McDonald’s is because of Sharetta. Her customer service, kindness, and genuine care for customers are outstanding, and she is the one bright spot in an otherwise disappointing location. She deserves so much recognition for the way she treats people because, unfortunately, the overall customer service at this McDonald’s has declined significantly over the past two years. The difference at this location when Sharetta is not there is honestly night and day. Waiting over an hour for food, receiving cold food or orders that are consistently incorrect, dealing with items that are constantly out of stock, and encountering less-than-friendly customer service at the window have become far too common. At this point, visiting this location feels like a gamble rather than a reliable experience. The overall decline has been incredibly disappointing, and this store has a lot of work to do when it comes to customer service, order accuracy, food quality, and basic operations. What makes this especially frustrating is that Sharetta proves that good customer service IS possible here. She makes customers feel acknowledged, valued, and cared for, which is exactly what you should expect when spending your money at a business. She is a credit to this company, and I genuinely hope management recognizes the value she brings to this location. I have a feeling I’m not the only customer who feels this way. When one employee is the primary reason people continue returning to a restaurant despite consistently poor experiences, that should tell management something. Sharetta deserves recognition for the positive impact she makes, but the rest of this location needs serious improvement. One outstanding employee should not have to carry the reputation of an entire restaurant on her shoulders.
  • KM
    Kayla Morris
    Oct 24, 2026
    1.0
    Every time I order from this place It takes forever, the food is cold by the time it gets here, and 9/10 times a few items are either missing from the bag or not the item I asked for. Don’t order doordash from here too late either. I ordered two hours after closing, and they never prepared my order despite me calling the store, and five dashers going to the store in an attempt to pick up the bag. I never got what I ordered Don’t be like me. Don't waste your money.
  • KB
    Kelly B
    Oct 23, 2026
    1.0
    Stale/cold fries and nuggets, no ice and flat Diet Coke. Can’t wait until the new Taco Bell opens across the street.
  • CW
    Chianna Wells
    Sep 27, 2026
    1.0
    UPDATE 10/1 Corporate and the manager reached out to me and heard my concerns. Knew I should have went with my initial instinct to NEVER HO BACK but I really mean it this time.. Didn't get to eat dinner because they forgot half of it. Went back to retrieve said food and still never got it. The manager Elsa or whatever her name is, is not very friendly. The girl who took our order was WONDERFUL! she was washing dishes in between orders and had a smile on her face!! Genuinely, today was my last time ever coming here. It sucks that it's just about the only restaurant around this area, but looking forward to the new Taco Bell across the street! I never have a good experience at this McDonald's. Every time I come here, it takes AT LEAST 30 minutes to place your order and receive your food. Today, they had half of my order ready after 30 minutes from speaker to window with only ONE car in front of me. They handed me bag with HALF of my order in it and asked me to pull for fries. I asked for a refund for my fries due to the fact that my kids were waiting at home for food and they had already been waiting for over a half hour for us to return with dinner. The employee looked at me crazy and the manager just gave me a blank stare. I finally got my fries. Got home and my son's whole meal wasn't even in either bag they gave me. This location is declining and it's worth looking in to before you end up closing it down like the one in Stevensville!

Frequently Asked Questions About McDonald's

What are the drive-thru operating hours at McDonald's in Berrien Springs?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

When is delivery service available at McDonald's on Saint Joseph Rd?

Delivery service is available daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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