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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.9
(415 reviews)

Business Details

985 E Napier Ave, Benton Harbor, MI
49022, United States
(269) 934-6660

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
985 E Napier Ave, Benton Harbor, MI
49022, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

3.9
415 reviews
5 stars
232
4 stars
68
3 stars
33
2 stars
26
1 star
56
  • MM
    Michael Magda
    Jul 9, 2026
    2.0
    We ordered catering from Jimmy John’s, and the experience was very frustrating. It took nearly 40 minutes just to place an order for a catering platter for 20 people the day before. I had to speak with two different people at the store, and there were issues processing the payment, which added to the hassle. I tried to be patient, but it was a lot more difficult than it should have been. We received the food the following day, and while the sandwiches themselves were good, there were several problems with the order. They forgot to include the condiments, and despite specifically requesting no mayonnaise, the sandwiches still had it on them. Overall, it was a disappointing experience. The process took far too long, and there were multiple mistakes with the order. I wish I had gone somewhere else, and I would recommend others consider other options for catering.
  • ML
    Michael Linehan
    Jun 18, 2026
    1.0
    They messed up my order and took 15 minutes
  • AG
    Anita Gillette
    Jun 18, 2026
    1.0
    Freaky Slow- I’ve come through multiple times through 2026 as this location is fairly close to my work. Each time, I’ve placed a mobile order prior to leaving work, arrive to the drive thru about 5-10 minutes later, and still sit in line waiting for 15-20 minutes. Sandwich is usually soggy enough to avoid coming back for a couple weeks until I think “maybe today they will be moving at a normal pace”. I suggest people making the drive to go to the location in downtown St Joe.
  • AM
    Amy Martinez
    May 28, 2026
    5.0
    EMPOLOYEES WERE GREAT!!! 😊 I came here to get my husband a meal yesterday and asked about a $50 bill; they don’t take them but the kid was kind and I found money I didn’t remember I had 😆 My days have been long and I’m tired; he was knowledgeable about the different sandwiches and made recommendations. He was patient when I was indecisive, had a smile on his face at the window, and the lady helping him was amazing too! She was super kind, encouraging to me, and just all around spreading positivity. I needed this experience! Thankyou both for being kind, and yes, my husband enjoyed his kickin’ chicken wrap with spicy chips 😆
  • JL
    John L
    May 23, 2026
    3.0
    Slow service. Need more lunchtime help

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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