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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.3
(459 reviews)

Business Details

719 Washington Ave, Bay City, MI
48707, United States
(989) 893-8888
https://locations.jimmyjohns.com/mi/baycity/sandwiches-296.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
719 Washington Ave, Bay City, MI
48707, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

4.3
459 reviews
5 stars
301
4 stars
89
3 stars
23
2 stars
10
1 star
36
  • JC
    Jodie Clark
    Apr 16, 2026
    1.0
    We ordered online asked for turkey tom meal with xtra mayo the hubby got JJ BlT put extra bacon and cheese cut in half my sub was full of brown soggy lettuce and so much mayo was leaking out and hubby had two strips of bacon after paying 3$ for extra either cut in half lol so we called the manager says he don’t have to give us name was very rude says and if we bring them back he will replace I said sir I’m already home clear across town we have toll bridges etc he refused any other help and really it sucks paid 30$ for this food can’t even eat contacted corporate who said we should hear back in 2-3 days lol I’m good keep it but we will never order from u guys again what terrible customer service and even worse there subs it’s was just disgusting soggy mess mainly bread and mayo after all rotten lettuce was removed yukkk Update….. jimmy johns responded on here yet no one has reached out also got a email saying someone would be in contact like 24-48 hours never heard anything back so if this wasn’t the experience you guys wanted for us why not call email anything make it right but nope nothing so we will stick to never coming back again we will spend our hard earned money elsewhere we won’t be scammed again I would avoid them at all costs unless u wanna pay 30$ for bread and mayo and rotten lettuce and customer service is even worse what a disappointment really loved your food and was a good customer 💔🥺this is very disappointing was really hoping u guys truly cared about customers
  • SH
    Sally Hill
    Feb 24, 2026
    5.0
    Whoever the man was that delivered my order deserves a raise! He was kind and enthusiastic. Best delivery I’ve gotten without even trying.
  • CF
    C F
    Feb 6, 2026
    5.0
    I have been using this place for years! They always come through with exceptional service and quality food! They always have my back when I can’t get out for lunch or if the weather is bad. You guys are amazing
  • LB
    lily boehm
    Jan 3, 2026
    1.0
    Horrible experience, I asked for a Giant-country club toasted Just turkey and cheese. A $20 sub mind you. I got four broken half pieces of cheddar stretched across 16 inches of bread and five thin pieces of turkey. There were bites where it was Just bread. Don’t ever let a sandwich leave your establishment in that shape and always toast. What’s supposed to be toasted. I will never go to Jimmy John’s again. Jersey Mike’s is right down the road.
  • JY
    John Yakich
    Dec 14, 2025
    4.0
    Good place to get a sandwich with a pickle!

Brand Certified Facts from Jimmy John's

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Certified May 17, 2026Yext Knowledge Graph
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