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McDonald's

3.5
(1,712 reviews)

Business Details

2593 Capital Ave SW, Battle Creek, MI
49015, United States
(269) 965-1141
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2593 Capital Ave SW, Battle Creek, MI
49015, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2593 Capital Ave SW in Battle Creek, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,712 reviews
5 stars
582
4 stars
368
3 stars
334
2 stars
162
1 star
266
  • RG
    Ruckus Gambino
    Aug 16, 2026
    1.0
    Dirty as hell
  • TC
    Travis Craddock
    Jul 31, 2026
    2.0
    Undercooked food here is a problem FYI.
  • LL
    LadyGCT
    Jul 27, 2026
    2.0
    The customer service SUCKS! Most of the cashier's don't greet or even acknowledge that there's another human being in front of them, which is a shame because it's paying customers who patronage McDonald's and create reasons for the positions they fill. Without us, their jobs and paychecks would be obsolete. Today's cashier was a short Black woman with short hair. She didn't even verify our mobile order at the window; even though they all know that there's a possibility of orders getting out of order when cars get out of order in line. She just opened the window, didn't speak, and held out the receipt. Good thing I looked at it before I pulled forward; it was someone else's. She exchanged my receipt and closed the window. No greeting, no goodbye, have a nice day, or anything. The young woman at the next window, who was also Black with long braids and a kind smile, did her job correctly. She opened the window, said, "Hello. Did you have the two Steak Egg & Cheese Bagels?" and even wished me a good day before I pulled off. That took very little effort, but was literally like night and day from the lifeless, dry, unprofessional personality at the previous window. But, honestly, it's an even bigger failure for management. Management is responsible for the caliber of personalities they interview and hire. They're responsible for supervising their employees' performance, observing how they interact with customers, and for coaching and demonstrating proper behavior. Which brings me to my next point. Today, I witnessed a middle aged white woman manager yelling at her employees like they were slaves on a plantation. Then she took a customer call with her face contorting with disdain and disgust as she listened to the caller speak, rolling her eyes, and demonstrating a terrible example for her much younger employees before offering a "nice nasty" response to the calling before hanging up angrily and shuffling out of view. That showed me everything I needed to know about why the customer service at the window/counter sucks. Management sucks, too. At least this one did. She needs to go. Vibes, energy, body language, tone MATTER. When the energy is bad from the top, it flows downward. Corporate: You need to clean-up this location starting with quality managers who actually have the skills and experience to set a professional standard across the board. NOTE: I very deliberately didn't rate "Service" or "Atmosphere" because they didn't even deserve 1 Star. If there was another a McDonald's close to my hotel, I'd go there instead.
  • WW
    Wuzzel
    Jul 24, 2026
    1.0
    Didn’t put bacon on my burger, and then the customer service people gave me a coupon I can’t even use.
  • AE
    Anissa Endres
    Jul 19, 2026
    3.0
    Food was, Well, it was McDonald's. It really never changes. Fries were supa hot and just the right amount of salt. The shake machine didn't work, as usual. The drive thru was slow moving. Service was the usual, it was fine.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2593 Capital Ave SW, Battle Creek, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and extends to 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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