Haifa Falafel is excited to bring authentic Middle Eastern flavors to Ann Arbor with our second location! Enjoy our signature falafel, creamy hummus, and savory shawarma, all crafted with fresh ingredients and traditional recipes. Our warm and welcoming atmosphere makes it the perfect spot for family gatherings or a quick, delicious meal. Visit us and experience the best of Middle Eastern cuisine in the north side of Ann Arbor!. Visit us online at haifafalafel to register for our rewards program and enjoy the perks of of being Haifa falafel loyal customer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.