WW
William Waybourn
4 days ago
We found this place by accident, just driving by and stopped in. We consider ourselves Mexican food aficionados and very picky. This place was worth every minute - ask for Max to serve you; he made our experience a lot of fun. It's so refreshing to have a server who knows their menu, makes suggestions, and guides us in the right direction. The food was fabulous and merits six stars. Don't ask, just go! And trust Max!
I am amending my first review based on our second experience.
This is a lesson in how important customers are to any business—and how quickly one interaction can go off the rails and affect the entire experience.
This is a bittersweet review. We were first-time tourists in the area and visited Poco Loco almost by accident. As noted above, the food was excellent, and the evening was a home run, largely thanks to our server, Max.
Before we left, Max mentioned that the restaurant would be celebrating its anniversary a few nights later. Based on such a great first experience, we decided to return.
The restaurant was busy, as we expected, and we were perfectly happy to wait. I asked another server if Max could wait on us again. Her immediate response was an angry, “What? Am I not good enough for you?”
She pointed out that two other servers were working in that area, and I said that was perfectly fine with us. Max then came over, apologized for how busy things were, and said he would be happy to get us some drinks, but that another server would be taking our table.
We were okay with that. Unfortunately, the disgruntled server and Max then got into some kind of discussion about our request. By that point, the other members of our party of five had heard enough and simply said, “Thanks, but no thanks.” So we left.
We went to another restaurant our host had recommended and had a lovely evening, once again with an engaging and attentive server. Our bill was more than $500, and we left a generous tip on the credit card, with someone in our party adding additional cash.
And that is my point. Restaurants spend thousands of dollars on overhead while operating on remarkably thin profit margins. Yet sometimes, one seemingly unnecessary comment can cost a restaurant an entire table and, potentially, much more.
Max probably didn't suffer from our decision to leave. But the restaurant certainly did. It lost our business and now has to contend with this negative review—all because a simple request from a customer was met with, “What? Am I not good enough for you?”
So, despite our second experience, I would still say: Go. Ask for Max. And enjoy!
CT
Christina Towers
Sep 22, 2026
We had a group of over 50 kids and adults to feed, and the taco bar, salad, and guacamole setup was a massive hit with everyone. The entire experience was flawless. The food arrived exactly on time, piping hot, and completely ready to serve. They didn't miss a single detail—everything we could possibly need was included, from all the flavorful accompaniment sauces and sides to the plates, silverware, napkins, and even serving tongs. It made hosting such a large group incredibly easy and stress-free. If you need to feed a crowd with delicious food and top-tier service, I cannot recommend Loco Coco’s catering enough!