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Charleys Cheesesteaks

4.5
(1,212 reviews)

Business Details

3248B Crain Hwy., Waldorf, MD
20603, United States
(301) 479-1107
https://order.charleys.com/menu/waldorf-shoppers/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3248B Crain Hwy., Waldorf, MD
20603, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

1 menu · 85 items

Explore offerings from Charleys Cheesesteaks on 3248B Crain Hwy. in Waldorf, with popular limited time only, specials & offers, charleys classic combos, and cheesesteaks available at this location.

Menu

85 items

Reviews

4.5
1,212 reviews
5 stars
943
4 stars
135
3 stars
48
2 stars
25
1 star
61
  • TG
    tiffany gross
    4 days ago
    1.0
    When you order wings, dipping sauce normally comes with it. Not here they charge you $1.00 for 1.5 0z of sauce with out even telling you! This is poor service and for sure bad business
  • DC
    Darrell Cooper
    4 days ago
    1.0
    Ordered online and I was charged x2 1 said $18.96 and another came in at $20.10 .. when I arrived the lady at the register, no name badge said that I did not have enough any order here and that there's no one I could speak with. I did do a order while I was standing there reluctantly, I had an elderly at home who loves charlys. I need x2 refunds some was somehow. This was the worst customer service evere..
  • CB
    Charlene Baker
    Jul 1, 2026
    1.0
    Rude cashier, unprofessional, unpleasant and disrespectful. After incorrectly putting in my order she smiled, stuck her tongue and felt things was funny!
  • SS
    Sheniece
    Jun 25, 2026
    1.0
    I really enjoy the food at Charleys - it’s always fresh, delicious, and one of the main reasons I keep coming back. Unfortunately, the customer service from the African-American young lady working the front counter has consistently been disappointing. Every time I visit, she comes across as rude and unprofessional. She sucks her teeth, rolls her eyes, and never seems pleasant or friendly. Instead of making customers feel welcome, her attitude makes the experience uncomfortable and uninviting. For example, I was there a couple of weeks ago, and she was sitting at a table. As soon as she saw a couple of customers walk in, she sucked her teeth as if she was upset that she had to get up and take their order at the counter. Watching that interaction was very unprofessional and made it seem like serving customers was an inconvenience to her. My son visit the restaurant today and stated that he got the same treatment, her sucking her teeth, not wanting to say hello which is ridiculous. It’s unfortunate because the food is amazing, but customer service is just as important. Her attitude is going to hurt the restaurant’s reputation if it isn’t addressed. Charleys has great food and deserves customer service that matches the quality of its meals.
  • KH
    Karlton Hargrove
    Jun 15, 2026
    2.0
    I’ve been skeptical ever since the mall location canceled my order without any notification or refund. Today, I tried to order two meals, but there was a misunderstanding between me and the cashier. She charged me for one meal and one sandwich. When I checked my receipt, I explained that I meant for it to be two meals. Instead of adjusting the original order, she charged me the full price for an order of fries and a drink. Rather than arguing, I simply said, “Forget it.” When it came time to pick up my order, I was also picking up another order from my daughter. When I asked the other cashier for a cup holder, she seemed annoyed that I interpreted her conversation. So, I’ll stick with the Halal spot for now.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks in Waldorf Shoppers?

Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM.

Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?

Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as all these service hours are marked as closed.

Brand Certified Facts from Charleys Cheesesteaks

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Certified July 05, 2026Yext Knowledge Graph
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