McDonald's

Reviews

• DG

  David Gabriel

  3 days ago
  1.0
  The customer service was so poor that I didn’t even finish placing my order — I just drove away. The employee at the drive-thru had no knowledge of the menu and acted like they didn’t want to be there. Management needs to do better with training and hiring people who actually care about customer service.
• MP

  Melissa Pero

  May 1, 2026
  3.0
  Please clean your tea brewer. It hasn't tasted good all week and there's an aftertaste today like it's really old
• MG

  M GR

  Apr 30, 2026
  1.0
  The slowest McDonald’s on earth they can not even get drive thru orders out in time
• QS

  Q S.I

  Apr 20, 2026
  1.0
  This location is racist to Black people and I’m reporting it to corporate, I went here on 4/19/2026 for a mobile order I placed, and there was an order number that was similar to mine. I asked the guy what order number did he call and he standoffishly said he wanted to see the order number and I showed him and he snapped at me and was like “no that’s hers”, even though I was asking what number did he call not saying that was my order. Then when he gave me my food, he placed it on the counter, which he did not do for other customers and then he gave me a weird sly look.
• NN

  NOCapNOFilter

  Apr 12, 2026
  1.0
  Every time I come to this McDonald’s location, the experience is trash. My girlfriend and I have been through the drive-thru multiple times, and we’re consistently met with a bad attitude especially from the same employee each visit. On top of that, the food is never fresh or even warm, which makes it even more frustrating. At this point, it feels like a reflection of how this specific franchise is being managed. There’s a clear difference compared to other locations in the county Hunt Valley and White Marsh are much better in both service and food quality. This location really needs improvement, starting with customer service and food consistency.

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