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McDonald's

3.6
(1,079 reviews)

Business Details

200 Frederick Road, Thurmont, MD
21788, United States
(301) 271-3003
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Frederick Road, Thurmont, MD
21788, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 200 Frederick Road in Thurmont, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,079 reviews
5 stars
427
4 stars
231
3 stars
182
2 stars
85
1 star
154
  • AD
    Andrew D'Aloia
    Oct 25, 2026
    1.0
    Dystopian nightmare. 300% the prices it used to be and then there's not even a real cashier anymore and they don't let you add BACON on your God forsaken "burger". What a world we live in. Will never go to another McDonald's anywhere in the country. I've lost faith in humanity over this and understand why serial killers exist.
  • JS
    Jeffrey Sabol
    Oct 19, 2026
    1.0
    Subject: Poor Customer Service and Excessive Wait – McDonald's, Thurmont, MD I am writing to express my dissatisfaction with the service I received at your Thurmont, Maryland, location on October 19, 2026. When I arrived, the drive-thru line was full, so I decided to park and go inside. There were no other customers waiting inside. I placed and paid for my order at the self-service kiosk and received order number 814. Despite being the only customer waiting inside, I watched as employees continued processing drive-thru orders while I waited for my food. At one point, an employee placed a bottle of water on the counter and gestured toward me. Approximately five minutes later, another employee placed a bag of food on the counter and called out order number 213. I explained that my order number was 814 and that I had ordered coffee, not water. The employee then removed the incorrect items and began discussing the situation with another employee in Spanish. Because I could not understand the conversation, I received no clear explanation of what was happening or how the mistake was being corrected. I waited approximately another five minutes before finally receiving my correct order. Employees had also taken my receipt while attempting to resolve the confusion. What made this experience particularly frustrating was that, when I returned to my vehicle and drove around the restaurant to leave, the drive-thru line was completely empty. I had gone inside specifically to avoid that line, yet I apparently would have received faster service by staying in my vehicle. Why are customers who take the time to come inside, place their own orders, and pay at a kiosk seemingly treated as a lower priority than drive-thru customers? This is unacceptable customer service. I understand that restaurants can be busy and mistakes happen, but there is no reasonable excuse for overlooking the only customer waiting inside, confusing order numbers, and failing to communicate clearly about the delay. I would appreciate an explanation of how your Thurmont location prioritizes orders and what steps will be taken to ensure that walk-in customers receive the same level of service as drive-thru customers. I look forward to your response.
  • RL
    Ron Lewis (Ron Lewis)
    Oct 6, 2026
    3.0
    Average to good. ALWAYS check your food. Routinely missing items, like bacon for a bacon cheeseburger. Fries were hot and fresh.
  • VS
    Vernelle Shaw
    Sep 7, 2026
    5.0
    How often do you drive through a McDonald's drive thru for food and just experience an average interaction with the person taking your order? Most people would say almost always. I can say that was not the case for my daughter and I last night. After a very long day, we decided to get a quick bite before heading home. For the first time EVER, the drive thru cashier referred to me by name after giving my rewards code. I was totally caught off guard. It immediately got my attention and made me feel truly appreciated as a customer. He was very personable, concise, and professional. When we pulled up to the window, he was friendly and just an overall pleasure to interact with even if for a minute. Usually my experience at a McDonalds drive thru is very much basic and transactional, but not when being served by Theo. He knows how to talk to customers with respect and we were grateful that after such a busy day, we got to experience the top tier customer service given by Theo. Unfortunately, the fries were luke warm and a little soggy. In a normal situation we would have likely circled back and asked for hot and freshly cooked fries, but we got so side tracked discussing how nice our interaction with Theo was, that we just continued kept eating until our tummies were content!
  • SL
    Sean Lewis
    Sep 1, 2026
    4.0
    It's a McDonald's: the food is going to be what you expect, industrial fast food. The management and service of the Thurmont location, however, are exceptional, and that should be recognized.

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's at 200 Frederick Road, Thurmont?

The restaurant is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight or 1:00 AM on Fridays and Saturdays via their online ordering platform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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