Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.5
(400 reviews)

Business Details

(301) 847-2023
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13804 Outlet Dr, Silver Spring, MD
20904, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 13804 Outlet Dr in Silver Spring, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
400 reviews
5 stars
191
4 stars
55
3 stars
33
2 stars
23
1 star
98
  • KV
    Keysi Valladares
    4 days ago
    1.0
    This Dunkin’ Donuts is worst place they make me parked for 30 minutes for a lemonade refresher and I classic donuts, they didn’t bring my order then I have to pull up to the drive thru and I had to wait 10 more minutes to they asked me what’s my order, when I received my drink was a old lemonade the ice was ready melting. They have the worst manager.
  • KH
    Karla Hernandez
    Sep 20, 2026
    5.0
    I stopped by to get a pumpkin spice latte due to the season. I ordered a donut as well, Andrew was very kind throughout the transaction. I mistakenly ordered the iced signature and Andrew was able to make my latte. I left happy and eager to share how wonderful his service was to me.
  • GB
    Gutu Berki
    Sep 8, 2026
    1.0
    This store is the worst dunkin ever. I come here just because it is the only dunkin place nearby. Today, there's a spicy signature pumpkin latte giveaway from 2pm -6pm. I came at 2:15 pm and the latino woman told me that I have to buy something in order to get the latte giveaway. This is not the way you treat your customers. A giveaway is always for customers appreciation. This is not a good customer service.
  • GW
    Gabby wilds
    Sep 2, 2026
    1.0
    I ordered online showed up they claimed it didn’t show on their end Gloria repeatedly claimed it did not go through however I had 3 confirmation messages that the money was pulled from them & the purchase reflected in my account this is my 2nd time here I will never go back my brothers gf dealt with this same issue at this location
  • CG
    Cameron Glines
    Aug 27, 2026
    1.0
    1 star — absolutely horrible customer service. We will NEVER be back. We went through the drive-thru and specifically asked for white cheddar on a Wake-Up Wrap. They managed to give us the wrong cheese and the wrong wrap. That alone wouldn't have warranted this review—mistakes happen. The way one particular male employee handled it is what made the experience completely unacceptable. When we came back through and explained the mistake, instead of simply apologizing and remaking the wrap, he demanded that we give the original wrap back. He then took perfectly good food that we had already paid for and threw it straight into the trash rather than letting us keep it. When I asked him why he threw it away, he didn't explain or apologize. He just stared at me like I was stupid for even asking. Then, after they made the replacement, he had the audacity to come back to the window and insist that the FIRST wrap had actually been made with white cheddar and that they had “made us another one anyway.” Except that was obviously false. The first wrap visibly had yellow cheese. The replacement didn't. We literally saw the difference ourselves. Don't make a customer's order incorrectly and then stand at the window trying to convince them that what they saw with their own eyes didn't happen. The arrogance was honestly worse than the original mistake. A Wake-Up Wrap costs practically nothing compared with losing customers. All this employee had to do was say, “Sorry about that, we'll remake it.” Instead, he turned a tiny mistake into an argument, unnecessarily threw away food, acted condescending when questioned about it, and then tried to tell us the original order wasn't wrong in the first place. After seeing how many other one-star reviews this location already has, I'm not surprised. If management wonders why customers don't come back, interactions like this are exactly why. We will NEVER be back to this Dunkin'. There are plenty of places that can make a breakfast wrap without treating their customers like idiots.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Silver Spring, MD?

Dunkin' in Silver Spring, MD is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: