Chipotle Mexican Grill

Reviews

• JM

  Jameelah Mclendon

  May 13, 2026
  1.0
  Me and my family have been visiting this Chipotle since it opened. We have lived right down the street since 2012. The customer service at this location sucks, and I’m highly disappointed with the service we received. The entire line treated us poorly, like our business was unwanted. I have never experienced such disrespect at this location before. The whole line’s attitude was terrible and truly unacceptable. The cashier was super nice he even said “thank you” and “have a great day.” Me and my brother walked in laughing and smiling while having a conversation. As we walked up, one of the employees immediately said, “What do you want?” which was extremely rude. The fajita peppers were very low, basically just a small corner left. I asked if I could get fresh peppers, and the lady insisted they were fresh, just overcooked. Then, as we got closer down the line, she said something in Spanish and laughed with the lady who claimed to be the manager. They laughed the entire time we were ordering our food and had negative expressions on their faces the whole time. I didn’t understand the joke, but the behavior was completely unacceptable. As we were checking out, I asked the cashier who the manager was because the lady who was overly rude also threw only one salad dressing in the bag after asking how many we wanted. I clearly stated two each. She then said her name was “Adonis.” Again, this was the worst customer service we have ever experienced at this location. Please fix this problem because this behavior is not okay. I use this Chipotle for catering orders and more, but I will not be supporting this location again until something is done. Multiple people have already stated that the customer service at this location is terrible, and that’s unacceptable.
• SD

  Silver Dude

  Apr 29, 2026
  1.0
  I don’t usually write reviews unless I feel it’s necessary, but this experience left me with no other way to communicate what’s going wrong here. The biggest issue has been inconsistent pricing for the exact same order. I was being charged different amounts on different visits with no explanation. Interestingly, once I brought it up and questioned it, the price suddenly became consistent. That alone raises concerns about how pricing is being handled. On top of that, the service has been disappointing—specifically from one female employee I’ve encountered on multiple visits. Both times, her behavior came across as dismissive and rude. She would hand items over while looking away, as if she didn’t want to engage at all. On another occasion, I had to wait for extra protein; after standing there for a while, she finally called me up only to slide it across the counter without a word. It wasn’t even busy, so there was no obvious reason for the attitude. I’m not expecting exceptional service every time, but basic courtesy and consistency should be standard. Right now, this location is falling short on both.
• YH

  Yafet Hawaz

  Apr 6, 2026
  5.0
  They gave a generous amount of food
• PR

  Perry R

  Mar 28, 2026
  1.0
  You won’t get equal treatment if you don’t speak Spanish. I Feel very discriminated against any time I go here to the point where I just don’t eat here anymore.
• VT

  Vee Trasharwn

  Mar 10, 2026
  1.0
  One star is too many!!!!!

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