Josh’s Smack Shack is Rockville’s go‑to destination for premium smash burgers, with a special blend that includes Filet Mignon, known for its crispy edges, juicy flavor, and handcrafted sauces that keep customers coming back. Located in Rockville, Maryland, we specialize in fresh‑smashed beef burgers, beef bacon, caramelized onions, and signature house blends served on toasted brioche buns.
Popular favorites like the Bubba, Goonzinator, and OG Smack Burger highlight our commitment to quality ingredients and bold flavor. Every burger is smashed to order, paired with crispy seasoned fries fried in beef tallow, and prepared with fast‑casual efficiency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.