Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Potomac, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Its really busy in the mornings expect to wait about 10-15 for an order.
DP
Daniel Press
May 2, 2026
1.0
This was a terrible Dunkin'. I will never go back to this location. And the Coffee/Donuts at ANY Dunkin aren't so great that I feel any need to go to any other locations either. It smelled like a sewer. The servers were trying to mop up something gross, but only 2 people were really doing any work with a bunch more standing around. Those two workers were slow. I ordered a hot coffee. Easiest thing in the world. Should've been made on the spot when I paid. Pour the damn coffee. Instead I had to wait 10 minutes while elaborate frozen drinks and iced coffees ordered AFTER me came out. Another customer standing there before me was also waiting LONG BEFORE me and only got his medium hot coffee seconds before. Yet all the mobile orders and complex drinks were getting made while half the staff stood around. Many of them were going back and forth between touching the mop and the water vacuum back to handling customer orders without changing gloves. I was completely grossed out. Had I not watched every second (and it literally only took seconds after they finally got to my order) of the coffee, I would've demanded a refund or just walked out. Rude staff. Slow staff. Smelly store. Mediocre food that is available at a lot of other places (including a grocery store 25 feet away). No, I'll never go back and I encourage no one else to ever go there.
NC
Nihan Cinar
Apr 11, 2026
1.0
This is by far the worst Dunkin’ Donuts location I have visited in this area. At 10:30 AM, they were already out of stock for donuts and bagels . Even worse, the staff’s attitude toward customers was extremely rude, dismissive, and sarcastic.
I was told I would need to wait about 1 hour for hash browns. Despite this, customers who ordered after me were served before me, which clearly shows poor management and lack of organization at this location.
When I returned 1 hour later for my order, I was then told it would take 2 hours.!!!!
This level of disorganization is unacceptable. I have rarely seen such unprofessional service and complete disregard for customer satisfaction. It is unclear what kind of customer service training the staff receive. Definitely not recommended.
BG
Barry Greene
Mar 31, 2026
5.0
My wife sent me out there for guests to get coffee and sandwich sandwiches. The sandwiches were hot and fresh and the coffee excellent.
KL
Kami Lee
Feb 28, 2026
1.0
This is the worst dunkin donuts i have ever been too for the past 10 years. Definitely the worst dunkin donuts store. I will recommend never get close to this store.
I order a no ice latte and this is what he gave me says because he can't add iceand the amount of liquid he can put in is a set amount. I order one large cup of ice latte with less ice and sometimes no ice at the dunkin stores at where i live. They fill up the cup every single time. This store just fill up the cup by half and says the other dunkin donuts storesdo has nothing to do with this store.
This is really the worst service and worst quality of product.
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