NM
Nicole Matthews
Jul 18, 2026
I went through the drive thru for my sons for breakfast. I was the only one in line. My youngest son was telling me what he wanted. And the person in drive thru kept rushing me and saying which one which one. And I said can you give me a minute please. So when I get to the window, I said I’m the only one in drive thru you have to have better customer than this. And he goes when today or yesterday? And I’m like what are you talking about. And he goes because I talk to everyone like this. And I said just because you talk to everyone like this does not make it okay. So I went inside to get my money back and the manager apologized. This is the second time my family has dealt with rude employees at this Dunkin Donuts. I will not be going here again. There are too many other Dunkin Donuts in the area to put up with this.
My FAVORITE Dunkin hands down! Just when one might think they're all the same, not here, ALWAYS FRIENDLY, Service quick & convenient! If you ever notice a little line, it's because this dunkin is doing something right! Definitely the best in the area! Oh yeah, great ICE cream deals too!
AI
Art Poetry Images
Jun 4, 2026
Explore Maryland - Dunkin
Dunkin’, founded in 1950, is the largest coffee and donuts brand in the United States, with more than 14,000 restaurants in nearly 40 global markets. Dunkin’ is part of the Inspire Brands family of restaurants.
Deals & App OrderingNational Donut Day: Customers can get a free donut with the purchase of any beverage on Friday, June 5th.Order Ahead: You can use the official Dunkin' Mobile App to customize orders, pay, and skip the line via drive-thru or walk-in pickup.Rewards Program: Join Dunkin' Rewards to earn 10 points for every dollar spent, which can be redeemed for free food and drinks.To provide more tailored assistance, you can share what specific information you need. Would you like to check the full menu, look up a different store location, or learn about nutrition facts?
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This was my one and only visit to this location. The guy who assisted me is extremely rude, no greeting, no thank you, no manners. He didn't want to answer any of my questions and he cut me off several times while I was placing my order. When I asked him what a specific item was, he said, "just tell me how many you want". After bagging the items, instead of handing the bag to me, he sat the bag on the counter pointed to the card reader said tap your card here and walked away, I was holding cash in my hand. I should have left the bag on the counter and walked away. I am disappointed in myself for spending my money at this place instead of a location with a more professional staff. Word of advice to the owners and employees: EVERYONE'S MONEY IS GREEN AND EVERY CUSTOMER WHETHER THEY ARE NEW OR ONE OF YOUR REGULARS IS IMPORTANT. THEY ARE THE REASON YOU ARE IN BUSINESS IN THE FIRST PLACE, LEARN HOW TO TREAT PEOPLE SO IT STAYS THAT WAY!!!