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Baskin-Robbins

2.7
(105 reviews)

Business Details

1614 Annapolis Rd, Odenton, MD
21113, United States
(410) 674-3800

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1614 Annapolis Rd, Odenton, MD — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Baskin-Robbins
1614 Annapolis Rd, Odenton, MD
21113, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1614 Annapolis Rd in Odenton, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.7
105 reviews
5 stars
28
4 stars
12
3 stars
12
2 stars
7
1 star
46
  • SJ
    Samuel Jimenez
    Jun 7, 2026
    1.0
    No interaction on entering the store, no inventory in stock. Rude staff. Stood around for 10 minutes with no service. Ordered at the kiosk, only to be told they didn't have what we ordered. Don't waste your time.
  • KM
    Karli Mauldin
    Mar 7, 2026
    1.0
    I go here almost every morning on my commute but pretty sure I'm done now. How is it cool for your staff to all be high at 7am? They're constantly rude, don't listen to orders, I have to repeat myself constantly, and 9/10 times my order is wrong when I get to the window then I get eye rolls by the person at the window. This is INSANE where is management?
  • KA
    Kimberly Ames
    Feb 23, 2026
    1.0
    This is the worst customer service i've ever experienced in a very long time. The people are rude inconsiderate. The service is very slow. They give you the wrong order.And then get mad at you. They don't give you any eye contact. They don't offer any suggestions on any promotions. Even though starbucks is a little pricey, they're going to make sure to greet you in a professional way. And with a smile. The overall appearance of the store is very nice.But I guess it's just hard to find good workers
  • SA
    Savannah Allen
    Jul 11, 2022
    1.0
    This place is so dirty. And employees weren’t wearing gloves while digging around in ice cream cartons. Health department needs to be called there.
  • CD
    C. D.
    Sep 27, 2016
    1.0
    I ordered a Polar Pizza Ice Cream cake online from the store at 1614 Annapolis Rd, Odenton. When I arrived at the store to pick up the cake the Bask in Robbins employees told me I was at the wrong store and they didn't have my order. I showed them my confirmation email but they continued to claim it was not their store. I went to another Bask in Robbins but they directed me back to the first store. I asked to speak to a manager but they refused saying it was the wrong store. I left without my wife's birthday cake. My three year old son couldn't understand why I didn't have mom's surprise! Terrible customer service and rude attitudes. Please DO NOT ORDER from this store if you're planning a surprise. It WILL NOT GO WELL!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified July 05, 2026Yext Knowledge Graph
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