Wingstop

Reviews

• AA

  amethyst

  Aug 18, 2026
  1.0
  Very disappointed with my experience at this location. I placed my order around 11:40 PM, even though the store doesn’t close until 1 AM. My order was initially supposed to arrive around 12:20 AM, but it kept getting delayed until the estimated time was around 12:50–1:05 AM. Eventually, my entire order was canceled and I never received my food. I completely understand that ordering 5–10 minutes before closing can be frustrating for employees, but ordering over an hour before closing should not be considered “too late.” There was plenty of time for the food to be prepared and picked up by the courier. If the location is going to accept an order at 11:40 PM, customers should be able to expect that order to actually be made. Unfortunately, this is not the first time I’ve felt that this location has been unprofessional, and this experience only reinforced that impression. I received my credits back, but I’m still waiting for the rest of my money to be refunded, and I was left without the food I ordered after waiting all that time. Really frustrating experience. I expected better.
• CC

  Chef

  Jul 28, 2026
  5.0
  Deonte is a great staff member & he is a welcoming presence for the wingstop brand! Keep up the amazing customer service.
• BI

  BRUNO INSTALLATIONS

  Jul 17, 2026
  5.0
  ⭐⭐⭐⭐⭐ My girlfriend and I came in around midnight after an incredibly long day. We had just finished closing our businesses and were exhausted, hungry, and honestly just wanted something quick before heading home. When we got here, we found out that after a certain time only online orders are accepted. We had never ordered through the app before, and we were completely lost trying to figure it out. We were about ready to give up. That’s when Zion stepped in. Even though he had already checked out of the register and was cleaning up for the night, he didn’t brush us off. Instead, he offered to help us, took the time to walk us through the ordering process on our phone, started everything from scratch, showed us exactly how it worked, and made the whole process incredibly easy. That kind of customer service can’t be taught—it comes from genuinely caring about people. Before we left, I asked Zion what his goals were. He told me he’ll be leaving for college next month to study Accounting in Baltimore. I was honestly impressed. I even gave him my business card because young people with his attitude, professionalism, patience, and work ethic are the kind of people every business hopes to find. To the General Manager, Bryan Hatcher: You have a true star on your team. Employees like Zion leave a lasting impression on customers. He turned what could have been a frustrating experience into one that earned you lifelong customers. Please recognize him for the outstanding job he’s doing before he heads off to college. Thank you again, Zion. We truly appreciate your kindness, your patience, and the way you treated us. We’ll definitely be back—and next time we’ll already know how to order online!
• AE

  Aleta Epps

  Jun 10, 2026
  1.0
  They Never Answer the phone I called 15 Times Even While Inside The Restaurant Nobody Still Answered
• AA

  Alex Argueta

  Mar 24, 2026
  5.0
  Steven,with the team did a great job. The best customer service

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