Arby's

Reviews

• AD

  Amanda Donaldson

  4 days ago
  5.0
  I’m sad that so many Arby’s are closing. Was so glad to find this one! Make sure to try the peach cobbler roll if you haven’t!
• MK

  My KingThoughts

  Aug 3, 2026
  5.0
  I had the new cheese steak , 1 out of 10 , it's a 10 !!!
• DB

  David Black

  Jul 19, 2026
  5.0
  A great place to get something other than normal fast food sandwiches at a good price
• LM

  Lauren Morris

  Jul 17, 2026
  4.0
  Never have to wait long. The food prep area looks clean but sometimes someone has left some trash in the dining area or a spill at the soda section and it wasn't cleaned right away.
• SQ

  Shah Qara

  Jul 3, 2026
  1.0
  I’ve never witnessed such unprofessional behavior from a fast-food employee before. On Friday night around 1:30 a.m., I stopped by this location to grab some food. As soon as I got to the drive-thru speaker, the employee asked, “Can I help you?” I politely replied, “Hi, could you give me a minute to look at the menu? We don’t have Arby’s where I live, so I’m not familiar with it.” It took me about a minute or less to decide. Once I was ready, I said, “Hello, I’m ready to order,” but got no response. I repeated myself two more times, and still nothing. After the third attempt, I pulled up to the window because I thought maybe they had closed or there was an issue. When I got to the window, I could clearly see the employee who had been on the microphone looking right at me. I even waved to get her attention, but she acted like she didn’t care and didn’t come to the window. Instead, another employee in the back had to tell her to come help me. She finally came to the window and said, “I asked you what you wanted and you didn’t answer.” I explained that I had asked for a minute to look at the menu because I wasn’t familiar with it and that I had my kids with me. Her response was, “We’re closing anyway. If you want something, go around the drive-thru again. Otherwise, no food.” That made no sense. What difference would it have made for me to drive around again just to place the same order? I was polite the entire time and never disrespected anyone. Customer service is part of the job, and customers deserve to be treated with basic respect. I chose not to argue because my kids were in the back seat, and I didn’t want to risk someone tampering with my food. Instead, I’m sharing my experience so others know what happened. The older Hispanic woman with glasses who was working that night should seriously work on her customer service skills. A little kindness, professionalism, and humility go a long way.