Subway

Reviews

• SS

  Syed

  Jul 25, 2022
  5.0
  Clean store, great service, and new management. Every time I visited, I was greeted with uplifting smiles and good quality food. I’ve tried their Catering services and was very happy with it. They provided all the food in very clean and organized fashion. They provided extra ingredients and utensils in addition to the pre-packaged sub trays. 👍 Highly recommended Subway Location!
• HJ

  Hannah Johnson

  Nov 30, 2020
  5.0
  Great food
• JL

  Jamie L

  Jun 9, 2020
  5.0
  We ordered 3 subs from the app last night. They were ready right on time and were perfect. Tyler the young man that helped us, was very professional. He mentioned that the store had new owners. The store was very clean.
• RR

  rdockery1

  Nov 25, 2016
  3.0
  Technology Happens! I understand there can be technical difficulties and can slow things down. In this particular instance the POS (Point of Sale) machine was running slow and had to be rebooted a couple of times to get to working. I get it, it happens. However, there was opportunity for good customer service here but no such thing happened. The line was long and everyone was understanding and polite about it. One customer in particular was in a hurry and had only so much time to take his lunch. He politely asked the lady how much a bag of chips was ($1.10 she said)and he would just leave the money for the chips. She refused to allow him to do this. He walked out. Now he is probably going to tell everyone he knows now how crappy service this Subway has and they will lose lots of revenue. The lady could have done some simple things to maintain good customer service for the inconvenience. Most companies can afford a bit of loss for the sake of customer retention, so offer a footlong upgrade from 6-inches, maybe a free drink or two. That one action of trying to secure that $1.10 probably cost that store hundreds of dollars of future revenue. Lastly there was only one staff working during this particular lunch rush. Some places choose to cut costs and save money over customer service. Do the opposite by treating the customers right and the revenue will come in when they come back with their friends.

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