Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
My teenage son ordered and paid $23 of food via kiosk, using Apple pay, and waited and waited by counter, and when he inquired on status of order, staff insisted no purchase made, and since kiosk did not provide a printed receipt, required that I have to speak with the manager and show the charge on my credit card app, and magically in less than 1 minute the order could then be magically found on the register and excuses galore on that it was bagged as an Uber order. Same originally bagged food was simply dropped in a new bag, no apologies, no fresh food, no refund of any of the cost for the delay. McD's, just please post that young people are not welcome, and that the customer is never right, and let people make better decisions on where to spend their money. Franchisees need to remember they represent the entire company and bad service, bad management, bad staffing, and bad food, tell people to find other options. Hopefully awareness will spark change since who knows how often this has been going on there, and how much longer it would without someone sharing. Not fine dining, but the food isn't inexpensive either, at least make an effort (it doesn't cost anything).
LT
Loi tran
Apr 18, 2026
1.0
I’m really disappointed with McDonald's today. I clearly ordered my meal with ketchup, but when I received it, there was none included.
It may seem like a small detail, but it really affects the overall experience. This isn’t the first time items have been missing from my order, so it’s getting frustrating.
Please make sure to double-check orders before handing them out. This level of service is not worth the money. 1⭐
KY
kirubel Yadetie
Mar 30, 2026
1.0
They advertise the location is open u til 4:00AM but no one services you when you come at midnight either worker is asleep inside or no one is available I waited for 2 min and no response all lights in kitchen on as seen from drive thru
BB
Billy
Feb 14, 2026
1.0
Slow drive through. Also waiting 20mins for my breakfast for them to give it to someone else then tell me the menu switched. This place use to be great. But it's ran down now
What are the regular operating hours for McDonald's at 9100 Rothbury Dr, Gaithersburg?
McDonald's at 9100 Rothbury Dr, Gaithersburg is open daily from 5:30 AM to 4:00 AM on weekdays and Saturdays, and from 6:00 AM to 4:00 AM on Sundays.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru which is open Monday through Saturday from 5:30 AM to 4:00 AM, and on Sundays from 6:00 AM to 4:00 AM.
Can I order McDonald's for delivery from this location?
Yes, McDonald's at this location offers delivery service daily from 5:00 AM to 10:00 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available at this McDonald's along with services like drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.
How can I earn rewards at this McDonald's?
You can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Are there grocery stores near McDonald's where I can shop before or after eating?
Yes, nearby grocery stores include Zoila Latin Grocery, Tropical Latino Market, and the Goshen Plaza shopping center which also has grocery options.
Which nearby transit options can help me reach this McDonald's location?
The Rothbury Drive & Goshen Road Bus Stop is near McDonald's, providing convenient public transportation access.
What other dining options are close to this McDonald's?
Nearby eateries include El Paisano (Mexican/Latin American restaurant), Athens Grill (Greek/Mediterranean), Yoshiya Japanese Cuisine (sushi), Teriyaki Express (Japanese fast food), and Pizza Hut.
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