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Baskin-Robbins

1.5
(10 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 16268 Frederick Road, Gaithersburg, MD — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
16268 Frederick Road, Gaithersburg, MD
20877, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday4:30 AM - 8:00 PM
Sunday4:30 AM - 8:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 16268 Frederick Road in Gaithersburg, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

1.5
10 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • SS
    Stef S
    Feb 23, 2026
    1.0
    I honestly saw the reviews and I said you know I’m still going to give them a try but no.. I regret it. Went inside the staff definitely didn’t want to be there. They were short with their answers, rushed us. My son wanted a chocolate covered cone they didn’t have it. He asked for maybe chocolate drizzle, they didn’t have it. There were no napkins for guest to grab. Place wasn’t the best looking inside. Now I see why they have such a low rating.
  • EK
    Emily Kitchens
    Oct 17, 2025
    1.0
    They had half of their flavors pulled over an hour before closing. I went in with my mom. Her first choice they didn’t have (although the flavor tag was still up). Then I ordered, and the flavor I wanted was empty. But they still had the bin and name tag on display. Then I ordered a different one. When they went to scoop it was drop a different flavored bin (according to the name tags) so I spoke up so I’d get the correct flavor. Turns out it was the correct flavor they just 2 of the same flavor in a row and didn’t remove the name tag of the other. I genuinely try to be understanding for people in the service industry, but if a particular flavor isn’t available, why keep the labels up that say you have them? Highly frustrating.
  • SA
    Sheikh M Anas
    Sep 6, 2025
    1.0
    Rude staff very unpleasant and mean attitude
  • DK
    Dong Hyun Kim
    Mar 1, 2025
    1.0
    Ordered ahead for pickup and was told they had none of the flavors. They were not able to give me a refund and told me I had to contact customer support.
  • JA
    Justin Adams
    Dec 10, 2023
    1.0
    Don’t bother stopping here. They are perpetually out of the flavor that you want, if they even have ice cream at all. That’s happened to me too. Recently, they couldn’t even make a chocolate shake, be it with chocolate ice cream or vanilla with chocolate syrup. It happens too often for this to just be a coincidence. My experiences are based on the drive through only. Go to a different location or somewhere else.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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