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Paisano's Pizza

3.8
(399 reviews)

Business Details

5868 Ballenger Creek Pike, Frederick, MD
21703, United States
(301) 695-8800
https://paisanospizza.com/

About

Pizza RestaurantRestaurantFast Food RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out Restaurant
Celebrating 25 years of serving the DMV area, Paisano's Pizza is a family-owned establishment renowned for its fresh, NYC-style pizzas, pastas, subs, subs, wings and more. Since opening its doors in Fairfax, VA, in 1998, Paisano's has been committed to quality and community, preparing every meal from scratch daily to guarantee customer delight. With a diverse menu designed to satisfy a variety of preferences, Paisano's distinguishes itself through its commitment to fresh ingredients and the family values at the heart of its operation. As it continues to offer delivery and catering across the local area, Paisano's Pizza exemplifies the enduring appeal of family-owned culinary excellence​.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Paisano's Pizza
5868 Ballenger Creek Pike, Frederick, MD
21703, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 91 items

Explore offerings from Paisano's Pizza on 5868 Ballenger Creek Pike in Frederick, with popular starters & sides, fresh salad entrees, new york style gourmet pizzas, and thin & crispy crust available at this location.

Paisanos

91 items

Reviews

3.8
399 reviews
5 stars
220
4 stars
57
3 stars
25
2 stars
33
1 star
64
  • KD
    Kelley Derbak
    5 days ago
    1.0
    The garlic knots took an extra 20 minutes to make and then we're extremely over done. Pizza had no sauce and the crust took up most of the pizza. I've been coming here for years and this is the worst it's been.
  • MB
    Marcus Bell
    Jul 1, 2026
    1.0
    The food was terrible the pizza was super thin no sauce on it in the burger was bland I wasted 30$
  • SR
    Shawn Rodeffer
    Jun 26, 2026
    1.0
    I normally get from Paisansos and decided to give them a 2nd chance. I got a text that said “delivery order ready”. Half hour later no food. Called the store and was told the food was left my food on my porch (ants enjoyed it). Never rang bell or knocked. I asked for the owner and was told he wasn’t in and didn’t have a set schedule. I asked for the manager, was told I was speaking to her. I asked for corporate number and was told I could look it up. Would only go there because location.
  • JJ
    Joshua
    Jun 14, 2026
    3.0
    This is a mixed review due to customer service. We placed an order online at 7:30 and we arrived to pick it up. We added an additional pizza to the order when we got there and we were told it would be 15-20 minutes. Around 8:20, we were still there waiting for the pizza. After standing there, I was asked again what's the name of the order, I gave the name and she couldn't find it in the system. This was the same person who took my order. After searching the pizzas sitting out, she asked for the name again. Our pizza had been sitting there done for at least 20 minutes. Paisanos has great tasting pizza, but the customer service needs work.
  • NN
    nataly
    May 17, 2026
    1.0
    If I could give a 0 star review, I would. Tonight my mother and I ordered pizza for delivery--2 pizzas and some wings. After waiting an hour and not receiving our order, we called back the store and asked about it. We were informed by the worker, Ty, that she had tried to call us and that they were out of wings. I had received a missed call from a random number that I thought was a bot so I didn't answer but since no voicemail was left I ignored it. I pointed this out to the worker and she became suddenly rude. Snapping at me and telling me well she called us and our pizzas are ready so do we want to come and get them anyway. My mom took the phone and asked for a refund explaining we ordered it for delivery and with wings. Ty said we can't get a refund because we're over the phone and then she hung up on my mother. I called back and asked Ty for a manager. She told me she was the manager. When I pushed back, demanding someone else to talk to she suddenly found Hannah, the supposed actual manager. I explained why we are upset to Hannah and was told that WE were rude and needed an attitude adjustment. We said we wanted a refund and she then gave it to us. To put it mildly, we have ordered from this store for YEARS. And the food has gone down significantly. But we're loyal folks. Well, now we will NEVER go here nor ever recommend it to anyone. It's absolutely appalling to lie to a customer and then have management tell us we're the issue. All because they couldn't leave a voicemail and tell us they were canceling/adjusting our order. Times are tough and prices are high--save your money and go somewhere--anywhere else and get actual, good pizza. And from a store that actually cares about it's customers and their product.

Brand Certified Facts from Paisano's Pizza

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Certified July 05, 2026Yext Knowledge Graph
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