Warm, delicious, made-to-order Donuts. You choose your coating, topping, drizzle OR choose a predesigned dozen such as Breakfast, Party, Fan Favorite, Powdered, Glazed, Cinnamon Sugar and more! Enjoy sausage or bacon with egg and cheese breakfast sandwiches on a donut or an English muffin anytime or a combo with a regular coffee and tater tots! Grab your favorite cup o’ joe, cold brew, regular, mocha, caramel or vanilla latte, macchiato or cappuccino, an espresso, americano, cortado or any coffee drink on ice! Creamy delicious donut topped milkshakes, donut ice cream sundaes, donut ice cream sandwiches. Buy a Frederick Duck Donuts rubber duckie, T-shirt or other merch. See you soon and stay QUACKTASTIC!!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.