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Chick-fil-A

4.5
(2,680 reviews)

Business Details

5501 Urbana Pike, Frederick, MD
21704, United States
(301) 668-5353

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Frederick Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
5501 Urbana Pike, Frederick, MD
21704, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 5501 Urbana Pike in Frederick, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.5
2,680 reviews
5 stars
1,980
4 stars
396
3 stars
120
2 stars
54
1 star
130
  • AA
    ava
    6 days ago
    4.0
    Let your employees inside its 100 degrees! I love this place but that is unacceptable you wouldn’t want your child working outside in the 100 degree hot sun!
  • EL
    Eunmi Lee
    Jun 24, 2026
    5.0
    What a good place!! To eat out with your family, I highly recommend it, The food is delicious and there are many children, so when you order, they ask what the name is and help you move the food you ordered to the table. That part is the biggest Impressive!! ^^
  • CL
    Charles-Stephen Laubhouet
    Jun 22, 2026
    5.0
    Great service , a special shout out to Naomi who took great care of my family this evening with all the lemonade refills. Our food came very fast and the food tasted delicious. I think the portions at that chick fil A are actually bigger or maybe it was the price that was so affordable since it is further from DC. They have a sink in the back which is ideal to wash your hands before eating. The location was very clean too
  • KG
    Kamran Ghavami
    Jun 18, 2026
    1.0
    I had eaten half of my grilled chicken when I noticed a crunchy feeling and sound between my teeth — only to discover it was from undercooked chicken, not the pickles! I completely lost my appetite, threw my food away, and will never return to this location. I’m not sure I can bring myself to visit any Chick-fil-A for a while. This was, without a doubt, my first horrible experience at Chick-fil-A.
  • BH
    Bryony Hearn
    Jun 8, 2026
    1.0
    I’ve visited many Chick-fil-A locations across the DMV and this was the first time I’ve ever left feeling completely disregarded. I visited this location on a weekday around 2 p.m. It was not busy at all. There was only one customer ahead of me and one cashier working the register. After waiting for several minutes, another patron who was dining in walked directly in front of me to request a drink refill. What bothered me was not the refill itself, but how the situation was handled. The cashier immediately assisted her without acknowledging me, apologizing for the interruption, or even asking if I minded. I was standing there waiting, yet it felt as though I didn’t exist. To make matters worse, the franchise owners appeared to be in the back laughing and having their own conversation while this was happening. After purchasing a gift card, I left the store feeling disheartened and disrespected. I contacted Chick-fil-A customer service afterward because I wanted to bring awareness to the experience. I was told the franchise owners would be notified and would contact me directly. I never received a follow-up call, which unfortunately only reinforced my impression that customer concerns are not taken seriously at this location. I want to be clear: this experience does not reflect the standard I’ve consistently experienced at other Chick-fil-A restaurants. I’ve always associated Chick-fil-A with kindness, professionalism, and equal treatment of customers. That’s why this stood out so much. If you’ve ever felt overlooked or dismissed at this location, you are not alone. Personally, I would rather drive to the Frederick North/ Liberty Road location, where the service has consistently been welcoming, respectful, and professional. Dwight and his team are the best!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified July 05, 2026Yext Knowledge Graph
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