Kung Fu, in its purest essence, is the desire for self-improvement and to expand one’s capabilities beyond all limitations.
Here at Kung Fu Tea, we believe that it’s our mission to not only continuously improve our brand and beverages and the lives of our customers through providing only the most delicious, high-quality flavors but also to inspire the community to dream big and live fearlessly.
Founded in Queens, NY on April 30, 2010, we’re America’s largest bubble tea brand with over 350+ locations across the U.S. As one of the OGs of bubble tea, we maintain uncompromisingly high standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.